Buyer still wants faulty item

iclayt

I know I should have checked it beforehand, I checked my own, but it never occurred to me he would knowingly hand me over a faulty dvd. He doesn't understand eBay so my rant about buyers rights and negative feedback after nearly ten years fell on deaf ears this afternoon. Grr. Hopefully other buyers will leave positive feedback and her's will just look silly among them.

Now just to deal with the 0 feedback seller who won a UK delivery and PayPal only listing, who wants to give me a French address to send it to, pay by a method other than PayPal, and doesn't understand why I want to cancel the transaction...

iammumtoone

Personally I am with the buyer on this one. I am fed up with things being faulty or lost in post on ebay. I myself have won a few bargains and guess what, seller suddenly realises its broken so therefore can't send it. I have done the same and asked for the broken item to be sent anyway (I would pay and take the chance and wouldn't expect a refund if the seller was telling the truth). Surprisingly I have never got anything, strange that, why someone would not rather get a few quid for a broken item then throw it away like they claim they have to!

I am not saying you were lying, I am sure you aren't as you wouldn't go to the trouble of posting a thread about it otherwise. But please try to see it from the buyers point of view, they have heard this loads of times before when they have got a bargain.

I had another one this week something I won really cheap its got 'lost in the post' I am thinking of asking for proof of post and if they can't supply leaving a negative.

Its a shame as sellers like this ruin it for all the genuine sellers out there as of course things do occasionally get broken/lost in post but ebay sellers do seem to have more than their fair share of bad luck in those departments.

techspec

Why you didn't send anyway and refund i will never know.

stone7

I think your negative is well deserved.

Pierre_De_Grenoble

stone7 wrote: »

I think your negative is well deserved.

nasty.. just plain nasty..:eek:

iclayt

techspec wrote: »

Why you didn't send anyway and refund i will never know.

Because funnily enough I couldn't be arsed with her receiving it and complaining about it being faulty, and then having to refund her anyway. So now you know. Sleep well.

mrcol1000

I have sympathy for the OP but anything I sell that can be faulty, I always check myself first. Sticking it in the DVD player would have taken a few seconds. I know it is a bit late now but at least the OP has learnt some hard lessons

warehouse

...and this is what infuriates me about MSE, the masses of people who are wise after the event.

Should have done this, should have done that, should have checked this or that, you deserved it etc. Seriously, go get laid.

OP, you did everything you could to help the situation once you realised you had been duped. Why don't you try for ebay to remove the negative as it's very unfair on you.

Emmarillo

I know how annoying it is when items are suddenly 'broken', when you win it at a good price, but sometimes genuine mistakes happen.

We had a big pile of DVDs listed on amazon, they'd all been checked before listing, but when one sold and I went to pack it up the disc was missing, I presume one of the children had taken it, but we couldn't find it anywhere. My husband ended up buying another copy (luckily it was only something cheap) and getting it sent to our buyer. He told her what had happened and she thought it was funny, and was very surprised we'd gone to so much trouble.

Kayalana99

soolin wrote: »

Oh the joys of selling for friends. Over the years I've been asked to sell a table for collection only, with the instructions to photograph it carefully so they can't see the obvious repair to the leg. A branded handbag that the chap they bought it from at the pub swore was genuine...and much worse.

I just say no.

People who don't sell on eBay and ask you to have no idea how it works so it only causes trouble.

My Grandad asked me to sell something a few weeks back and I sold it & they were due to collect. Grandad calls me and is like do you still have it cause XX wants it now & I tell him it's sold and waiting collection and he's like oh great you can just ring them they will understand. :cool:

He also asked me to sell a phone and then gave me the wrong charger, luckily I had a spare one.