DMP & Mutual Support Thread - Part 10

Jon81

Ali80 wrote: »

Thanks, I was wondering if that was worth a shot. I asked him about removing the interest BC charged for the last month as it was not proportional considering I have made a payment, and he refused, even saying that because I'd missed a payment I would be unlikely to get the "favourable" 6.9% that they had agreed to in future!!! :mad: Am really cross!

Go down the complaint route, say you're prepared to escalate to the fos if needs be, in mean time get sc to send them a copy of your proposal itll get sorted. Frustrating to find out today and have to wait tho sorry

zenshi

Can someone please clarify for me if I'm reading this correctly?!

Token payment going to CC , agreed and accepted by them to be reviewed 6 monthly.
Received letter yesterday stating....

Review time. You need to ring to discuss renewing the arrangement. If you don't and are still paying as agreed then we will reset the arrangement plan as before


So, I can do nothing? Seems a bit strange but I guess by law?! They have to send theses letters?

Puzzcat

Ali80 wrote: »

So, I rang BC and told them that SC took payment on 1st April and said the payment would be distributed within 5 working days and all other accounts were credited by 16th April. They said they could see that I was on a plan with SC but since I have not kept to my agreed payment, they have cancelled my payment plan (as of yesterday (day after statement date) and whacked the interest back up to 29.9% :eek:

The man I spoke to kept saying "because you have not paid", I assured him that I have paid and that £95 of my money is now floating around somewhere between SC and BC! He agreed to freeze my account for 30 days and said they would need another proposal of a new plan from SC!!!

I can't quite believe it, rang SC but offices closed so will have to wait until Monday. It's a bit worrying for everyone else as well, when did payments used to be credited on accounts? Was it 25th? I should have thought SC should have notified BC when my first payment would be made?

Anyhow, glass or 2 of wine is called for now I think!

Ali80 wrote: »

Thanks, I was wondering if that was worth a shot. I asked him about removing the interest BC charged for the last month as it was not proportional considering I have made a payment, and he refused, even saying that because I'd missed a payment I would be unlikely to get the "favourable" 6.9% that they had agreed to in future!!! :mad: Am really cross!

Hi Ali,


I've just checked my BC and no payment showing either so I guess we may all be in the same boat...!


Puzz. x

Puzzcat

zenshi wrote: »

Can someone please clarify for me if I'm reading this correctly?!

Token payment going to CC , agreed and accepted by them to be reviewed 6 monthly.
Received letter yesterday stating....

Review time. You need to ring to discuss renewing the arrangement. If you don't and are still paying as agreed then we will reset the arrangement plan as before


So, I can do nothing? Seems a bit strange but I guess by law?! They have to send theses letters?

Hi zenshi,


Yep that sounds like a bit of a back to front letter and is probably a standard one. I would usually ring just to clarify what they are after. BC are the one's who normally send out a load of old twaddle...


Puzz.x

Ali80

Puzzcat wrote: »

I've just checked my BC and no payment showing either so I guess we may all be in the same boat...!

Hi Puzz,

I assume that everyone already up and running with a DMP should be ok as the payment has tyically been made at the end of the month anyway? I saw you said your statement is 1st May, so if everything carries on as normal your BC account would be paid in the next week. Is that right?

I'm just wondering if BC are sitting on the payment for some kind of interest-accruing reason, in which case it's messing up all new DMPers accounts. I'm getting more and more cross...the fact they said my interest may not come back down to 6.9% has made me mad! Knowing I'm in financial difficulty should be enough for a multimillion turnover company such as BC to consider backing down for a while..............think this is going to be a long, drawn out fight!

Scaredofdebt_2

On the issue of Barclaycard, I have just checked my two CCs with them and both payments are showing has received on the 23rd April - it is strange how it is different for some people. Not sure what they are doing!!!

I think we may have problems with hubby's Halifax card and my next account as they seem to have received 2 payments in the last statement month and are both going to be late this month!! Will see what happens!!!

Puzzcat

Ali80 wrote: »

Hi Puzz,

I assume that everyone already up and running with a DMP should be ok as the payment has tyically been made at the end of the month anyway? I saw you said your statement is 1st May, so if everything carries on as normal your BC account would be paid in the next week. Is that right?

I'm just wondering if BC are sitting on the payment for some kind of interest-accruing reason, in which case it's messing up all new DMPers accounts. I'm getting more and more cross...the fact they said my interest may not come back down to 6.9% has made me mad! Knowing I'm in financial difficulty should be enough for a multimillion turnover company such as BC to consider backing down for a while..............think this is going to be a long, drawn out fight!

My sc payment usually hits the account on the 25th of the month or the day before if it falls on a weekend. I will keep you posted when or if something lands!!!
Puzz

Jon81

My first payment to BC last month was credited on the 25 March and nothing for April. As of this eve

SquirrelNuts

My BC payment is still missing too...

Payment to Very is now showing though, so out of all the accounts I can see BC is the only one that's outstanding.

Squiz

phoenixx

All payments showing except BC...I think BC may be deliberately stalling to generate profits for themselves - wouldn't put it past them...!