ebay unpaid item case opened against me

techspec

Today i had a buyer begging me to lift the block on none paying bidders. It was embarrassing really.

Looking forward to similar emails from Prowla

usefulmale

gik wrote: »

Again prowla can I ask you to put your ebay ID here for me to avoid. If you are so sure you are correct you'll not have a problem doing so?

Don't worry Gik, Prowla will earn a strike from this and if we are all lucky, it will be their second one and Prowla will suddenly find the pool of sellers they can buy from has dried up.

Even if it's Prowlas first strike, they will soon earn another one with this kind of attitude.

Goldiegirl

aeb wrote: »

Good communication prevents so many problems

Agreed. One important factor about good communication is timeliness. If the OP had asked about collection in a timely fashion, that is before buying, this situation would have been avoided. If a negative response had been received, or no response at all, they wouldn't have bid.

Goldiegirl

prowla wrote: »

Wrong - ebay makes it clear that you can change by mutual consent. The seller doesn't have to pay the 1.50 postage fees if there's no postage.

As I say, I'm driving past their location in a couple of days, so it's easier to collect anyway. (And presumably saves them the effort of sending it!) £15 isn't penny-pinching, and I'll be driving past theirs to pick up another similar item from another seller.

Mutual consent means both of you - it might be convenient for you to pick it up, but it might not be convenient for the seller.


Also, the seller might not like strange people calling at their house.


Or they might not like you. There might be something in the way you worded your request for collection that spooked them. Or something in the feedback that someone has left you. Or something in the way you replied to feedback.


Or it might even be your eBay user name. I mean, if it was also 'prowla'...... not exactly encouraging is it?

pearl123

It simple there are too many buyers like OP, who cause sellers stress and end up wasting the sellers time. Ebay should just kick of those who refuse to read ads and the sellers terms and conditions.

pearl123

You don't buy from a shop in the high street and the negotiate your own terms!

ih8stress

prowla wrote: »

The seller doesn't have to pay the 1.50 postage fees if there's no postage.

Are you certain about this? As a seller I have partially refunded postage costs in the past but have still been charged the original (higher) postage fee to Ebay.

Of course, it may be different if a collection is arranged and NO postage costs are charged, I do not know.

soolin

ih8stress wrote: »

Are you certain about this? As a seller I have partially refunded postage costs in the past but have still been charged the original (higher) postage fee to Ebay.

Of course, it may be different if a collection is arranged and NO postage costs are charged, I do not know.

If seller has sent an invoice then the fees will have been charged. For collection only items with agreement in advance the seller can change the invoice to remove the postage and avoid the fees.

So as seller has opened an NPB it seems likely that they have already incurred the full selling fees.

the_lunatic_is_in_my_head

soolin wrote: »

If seller has sent an invoice then the fees will have been charged. For collection only items with agreement in advance the seller can change the invoice to remove the postage and avoid the fees.

So as seller has opened an NPB it seems likely that they have already incurred the full selling fees.

It was my understanding eBay charged a FVF on the sale price and then the FVF on the postage as the customer completes checkout. If it were based on an invoice but there were several different P&P costs eBay wouldn't know which one to charge.

With regards to the OP, some people don't want others turning up at their house.

We had a buyer who said "I'll be round Sunday to collect", middle of summer, no time mentioned, I refused (the listings all state no collections anyway) but apparently as part of his rant in return he was sick of people like me bullying him!

Quite glad I did refuse as I'd rather find out he was nutter by email than when he was standing on my doorstep!

prowla

gik wrote: »

If your seller said NO to your question would you have paid?

Yes, but simply being ignored isn't going to work.