ebay unpaid item case opened against me

Parity

gik wrote: »

Wow...care to put up your ebay ID...the one where you'd be willing to renegotiate the terms with from anyone who buys from you?

As a seller, it is my responsibility to engage with communication with the seller. It's common courtesy. If you don't care to deal with an ethical seller, someone happy to communicate, even with a negative response, then I will be happy to send you my ebay username via PM (not to be shared publicly), as I have no wishes to deal with someone who doesn't share my good morals.

gik

Parity wrote: »

Had the seller wrapped and posted the item? If so, I'd agree with you. But all our OP wanted was an answer to a question. If you had bought your item from Curry's and then had asked a simple question, like"can you lend me a trolley to get it to my car?", would you expect to be totally ignored because the transaction had been finalised?

I agree that the OP should have asked before-hand, however, the seller really should be replying to emails relating to the sale of the item, if only with "No". Non-communication is a bad sign and I would be wary of handing over any money.

The seller could have had the item wrapped and when the auction ended printed the label and postage ready to post...and gone off on holiday?

SeduLOUs

Parity wrote: »

As a seller, it is my responsibility to engage with communication with the seller. It's common courtesy.

The point is that it shouldn't never have come to this - the question should have been asked BEFORE the bid was placed.

Asking for a trolley to help get the TV to my car is not the same as trying to negotiate a discount at the till after having already agreed a price with the salesman.

I agree, it would have been helpful for the seller to respond, but they have absolutely no obligation to and every right to file a non-payment claim. Perhaps the lesson learned will be to communicate and negotiate with sellers before entering into contracts with them.

Had prowla done so, he could have realised the seller lacks communication skills (or more likely actually got a response by asking at an appropriate time) and could have taken his business elsewhere if he wished, avoiding all of this mess.

Parity

gik wrote: »

The seller could haveonce had the item wrapped and when the auctin ended printed the label and postage ready to post...and gone off on holiday?

Yeah....sounds like just the seller I want to avoid! If that's your way of conducting transactions, Gik, can you please PM me your eBay username so I can AVOID!

prowla

SeduLOUs wrote: »

I meant the first request from 'any' buyer. He could have had several 'after-sale' requests like this in the past from other buyers and his patience has already run out.

The seller's count is less than 20 (4 transaction in the past 12 months), including less than 10 sales; if they're fed up after that, then I think they're in the wrong business.

SeduLOUs

prowla wrote: »

The seller's count is less than 20 (4 transaction in the past 12 months), including less than 10 sales; if they're fed up after that, then I think they're in the wrong business.

It doesn't matter what his reasons are. He has absolutely no contractual obligation to have a conversation with you. You however have a contractual obligation to pay for the items you bid on as per the terms you agreed to when placing the bid.

You were wrong to assume that the seller would be willing/able/polite enough to negotiate with you after the auction ended. Therefore you need to accept that the original terms still stand and you should pay for the item and postage.

Parity

SeduLOUs wrote: »

Asking for a trolley to help get the TV to my car is not the same as trying to negotiate a discount at the till after having already agreed a price with the salesman.

.

Did the OP ask for a discount on the item purchased?!

No....he tried to save costs by collecting in person. Which may well have saved the seller time in packaging and nipping to the post office, standing in the queue and posting the item.

IMHO the OP is a true MSE. He just wanted to know if he 'could' collect in person. The lack of response to multiple emails indicates a bad seller, not a bad buyer.

prowla

SeduLOUs wrote: »

The point is that it shouldn't never have come to this - the question should have been asked BEFORE the bid was placed.

Asking for a trolley to help get the TV to my car is not the same as trying to negotiate a discount at the till after having already agreed a price with the salesman.

I agree, it would have been helpful for the seller to respond, but they have absolutely no obligation to and every right to file a non-payment claim. Perhaps the lesson learned will be to communicate and negotiate with sellers before entering into contracts with them.

Had prowla done so, he could have realised the seller lacks communication skills (or more likely actually got a response by asking at an appropriate time) and could have taken his business elsewhere if he wished, avoiding all of this mess.

Are you suggesting that you enter into a dialogue with every prospective seller of every item you are considering bidding on on ebay, and then deciding whether to bid on the basis of whether they reply?

I'm currently watching 20-30 items and bidding on 7; the numbers would be unmanageable.

gik

Parity wrote: »

As a seller, it is my responsibility to engage with communication with the seller. It's common courtesy. If you don't care to deal with an ethical seller, someone happy to communicate, even with a negative response, then I will be happy to send you my ebay username via PM (not to be shared publicly), as I have no wishes to deal with someone who doesn't share my good morals.

Oh do feel free to PM me Parity!

Parity

And here is a quote direct from the eBay site:

Remember, communicating with buyers is important

How did the seller meet with this?

The OP is happy to pay for the item, just wanted to see if he could collect in person. WHY should this simple request be met with such condemnation?!