Famous furniture retailer

gik

Zandoni wrote: »

There's no law as well you know, but a company should help its customers.

Probably doesn't apply to you but sometimes you have a bit of nerve and be assertive to get results.

So as per usual your advice is useless in law?

Zandoni

gik wrote: »

So as per usual your advice is useless in law?

That's often the problem here, there are so many posters who think they are lawyers. There doesn't need to be a law that states who you can contact. If you are a customer you can try and contact who you like, if they ignore you then remember it for future purchases.


gik you have a very similar style to Money-Saving-King, how strange...........

fridge_raider

Zandoni wrote: »

That's often the problem here, there are so many posters who think they are lawyers. There doesn't need to be a law that states who you can contact. If you are a customer you can try and contact who you like, if they ignore you then remember it for future purchases.


gik you have a very similar style to Money-Saving-King, how strange...........

So true in this forum. Although it is called 'Consumer Rights'. The problem is that people come to this board, fuming, asking what their rights are, before they have actually made a coherent and reasonable complaint to the company in hand.

I'm not being arrogant, but I have only got the most basic knowledge of what my 'rights' are, but yet I complain all the time, and always get a result. A lot of it is just simple negotiation it seems to me. Try that before coming to this board.

Sorry, I know that was pretty off-topic, but the OP's question has been answered. No you don't have a right to know, yes you can find out, yes someone has done it for you. Let us know how you get on.

worried_jim

fridge_raider wrote: »

I complain all the time, .

Have you seen these nutjobs? Which one are you?-

http://www.channel4.com/programmes/the-complainers

"In 2013, 38 million complaints were lodged against corporations in the UK. This series meets some of the country's most persistent complainers and the organisations who deal with their complaints"

Can't help but laugh at these nutters- great show, give it a watch it might be right up your street.

fridge_raider

Haha, none of them!! I complain all the time, when it is reasonable to do so!!

I'm certainly not the Traffic Droid (was that what he called himself??)