Halifax blacklisted Daughter for declining card!

Anthorn

gunsandbanjos wrote: »

Thank you Meer. Maybe captain know-it-all will believe you as he seems to be unable to believe me. It seems my aura isn't right for a banking person...

What Capt. Know-it-all knows is that his question has not been answered. Here it is again:

So if I was that person and I won £20m on Euromillions and I applied to that bank again they would automatically refuse my application and therefore miss out on a balance of that £20m?

g6jns_2

Duncraig wrote: »

My daughter is going to USA on holiday. She followed the advice on this site and applied for a Halifax Clarity card by phone. They said her credit limit would be £500 and as this was not enough she told them it wasn't worth getting the card and she would not want one so cancel the application. They agreed. Two weeks later they've written saying she has been blacklisted for being a bad risk !!!!
What do we do as they say we can look on Experian but have to pay for that?

Can you please quote the full text of the letter stating she has been "blacklisted"? AFAIK there no blacklist. All that Experian will have as a result of the application is the fact that Halifax have done a search. It costs £2 to get a copy of her file.

PeacefulWaters

Anthorn wrote: »

So if I was that person and I won £20m on Euromillions and I applied to that bank again they would automatically refuse my application and therefore miss out on a balance of that £20m? Hmmm.

Honest answer? Yes.

I've been in the position of referring credit applications to underwriters on the basis that the customer has already deposited a seven figure sum (never as much as £20m though) and on each occasion the original decline decision has remained in place.

A big cheque is unlikely to buy you immediate access to credit that you couldn't previously get.

Anthorn

PeacefulWaters wrote: »

Honest answer? Yes.

I've been in the position of referring credit applications to underwriters on the basis that the customer has already deposited a seven figure sum (never as much as £20m though) and on each occasion the original decline decision has remained in place.

A big cheque is unlikely to buy you immediate access to credit that you couldn't previously get.

That's not a blacklist. A blacklist is where names and addresses and other identification criteria appear on a list which is referred to first and automatically rejects someone. We could use certain forums as an analogy: When we block someone we just don't see their posts and they cannot PM us. Again we could use email as an analogy: When we add an email address or more likely an IP address to a spam list their emails are never delivered to us and we never see them.

In referring an applicant to underwriters you are giving the applicant the benefit of the doubt and seeking a final decision.

BillJones

Anthorn wrote: »

Personally I think banks and other lenders would be incredibly stupid to keep blacklists since there are serious legal consequences of doing so. If I found out that I was on a blacklist the very first thing I would be thinking is "damages and compensation".

"Serious legal consequences"?

Grow up. If a firm wants to blacklist you for life, they are perfectly entitled to do so, unless they are discriminating for one of only a very few illegal reasons.

The crying for compo simply would not wash if a company decided it did not want your business.

BillJones

GingerBob wrote: »

Correct me if I'm wrong, but you seem to be of the opinion that the banks, your bank (and I bet your superiors don't know you're posting on here) are doing customers a favour by allowing them to avail themselves of your wonderful services. If this is so, then you couldn't be further from the truth. The customer does you an immense favour by lending you their dosh for next to no interest, or by paying interest on the money you lend them. The customer pays your wage and the shareholders' dividends. You are totally dependent on them.

Oh dear. Some customers make money for the banks. Those like you, not so much.

GingerBob_3

BillJones wrote: »

Oh dear. Some customers make money for the banks. Those like you, not so much.

And just how do you know that? Do you have access to my financial details?

Hanky_Panky

I think posters on here are sort of violently agreeing.

Having worked in underwriting and debt management for many years at a reasonably senior level I don't ever remember seeing a 'list' of people whom we wouldn't do business with ever again.

What happens in reality and has been alluded to is that the individuals application is referred and based on the applicants previous history with the lender is declined. Not quite a 'list' as such.

Semantics really if you ask me.

Thrugelmir

Hanky_Panky wrote: »

Not quite a 'list' as such.

In the days before CRA's some companies through industry trade bodies used to exchange lists of customers not to do business with. Was priceless information.

GingerBob_3

Thrugelmir wrote: »

In the days before CRA's some companies through industry trade bodies used to exchange lists of customers not to do business with. Was priceless information.

Ah! The good old days.