Expedite Electronics

techno79

hutiray wrote: »

Before you buy from Expedite Electronics, please make sure you understnd the situation with the warranty. I believe it is common practice for them to import products from outside the EU, which invalidates the manufacturer's warranty, hence the "365 day waranty" they state they provide on their web site.
My experience is an example of this: I bought a Samsung device from them which developed a fault after 18 months. I rang up Samsung, who normally provide a 2 year warranty and, when I gave them the serial number, was told that it had been supported from outside the EU and hence they would not honour the warranty. I called Expedite Electronics and their representative confirmed this.
It is also worth bearing in mind that, in common with all supplier's warranties, if Expedite Electronics cease trading in the future, there goes your warranty.

Even worse than that is any repairs done by Expedite Electronics will invalidate the original manufacturers warranty. I learnt this the hard way. I had an LG phone that had a problem 10 months in. I rang LG and they said it was covered by them but because it was non-UK spec phone, it meant that if my phone main board needed replacing, then they'd use a 16GB board instead of what I had which was 32GB. They also said they'd turn the repair around in a week. Anyway, I wasn't happy with that so I went with the warranty repair by Expedite Electronics who would replace things like for like. They took 9 weeks to return the phone back to me which I was really not happy about. It failed in the same way a few months later so I decided to go with LG warranty repair that time even if they switched my main board to 16GB then I would have been okay with that. Anyway, they returned the phone back to me saying that the warranty was invalidated as it had been repaired by an unauthorised repair company.

Expedite Electronics are an evil company that I will never use again.