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Discounted goods return

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SavingsEtc
SavingsEtc Posts: 7 Forumite
edited 26 May 2014 at 5:12PM in Consumer rights
Discounted goods cannot be returned at Poundland
«1

Comments

  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You have no automatic right to return anyway, from any store if you buy in person and not over the internet.
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    Jeez, just chuck it in the bin.
  • LondonGal
    LondonGal Posts: 152 Forumite
    If the belt was not faulty you have no right to a refund under SOGA. Had it been faulty, eg, the buckle was damaged, then whatever the store policy, it cannot override statute.
    If you want proper advice, please consult a legal professional. I am not one! Thanks.
  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I would stop using Poundland if I were you, you seem to have problems with their goods.

    http://forums.moneysavingexpert.com/showpost.php?p=47760643&postcount=44
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 24 May 2014 at 4:20PM
    Just donate it to a charity shop and be done with it.
  • daytona0
    daytona0 Posts: 2,358 Forumite
    PM me your mailing address and i'll send you a 50p in the post as compensation
  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'd keep it as a spare, you never know

    or bung it on ebay . . .
  • lammy82
    lammy82 Posts: 594 Forumite
    Part of the Furniture 500 Posts Name Dropper
    In principle, the retailer should respect any returns policy which they advertise.

    Their website says "Poundland offers (at the sole discretion of the store manager) an exchange or refund on unopened items returned within 7 days of purchase."

    So they have a get-out-of-jail-free card there!

    Unless there was anything in store which indicated otherwise, I'm afraid they don't have to do anything.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    And you'll have probably spent more going back to the store than the belt cost in the first place!

    Why do people not seem to engage their brains?
  • daytona0
    daytona0 Posts: 2,358 Forumite
    SavingsEtc wrote: »
    My issue was simply about not being informed that the purchase being discounted, the item could not be returned.

    Well I mean you are the one walking in to the shop and making a purchase so presumably you have read any terms and conditions they have on the website or by requesting it with a manager...


    Also, the cashier who served you almost certainly doesn't know about the rules of making a 50p return, nor do they likely care enough to utter more than 5 words to anyone during a transaction in their 6.50 an hour job. They would probably (awkwardly) get you a manager if you wanted info before purchasing though :) If unsure always ask, or just bin it. Sorry bro but it is more hassle than it is worth on this occasion
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