Vodafone 28th June Price Increase

rev_henry

Didn't seem to be a thread about this so I thought I'd make one.

Just had a text about this:
http://www.vodafone.co.uk/campaigns/price-changes/pricechangesjuly14/pricingchanges1/index.htm?cid=vnty-vod-auto/azjujthumnthqs1

Basically roaming rates going down (erm, because the EU told them to) but EVERYTHING ELSE outside your monthly allowance going up.

Anyone else thinking what I'm thinking?

SeduLOUs

I thought it was common practice now for mobile phones to increase their tariffs in line with the yearly RPI. I also thought they now make it part of the terms and conditions of the contract to prevent you being able to cancel (I know this is the case with the O2 contract I recently took out).

I guess it depends when you signed your contract as to whether you can 'get out free' but if you go to another provider it will be on their new hiked prices, I imagine the same thing will happen next year anyway without you being able to do anything about it.

rev_henry

I'm on quite an old contract, well before all the stuff in January came in, so we shall see...

20aday

SeduLOUs wrote: »

I thought it was common practice now for mobile phones to increase their tariffs in line with the yearly RPI. I also thought they now make it part of the terms and conditions of the contract to prevent you being able to cancel (I know this is the case with the O2 contract I recently took out).

I guess it depends when you signed your contract as to whether you can 'get out free' but if you go to another provider it will be on their new hiked prices, I imagine the same thing will happen next year anyway without you being able to do anything about it.

Vodafone recently announced they had no plans to increase line rental during your fixed term; but for anyone making out of bundle costs and up paying nearly 10% more can leave Vodafone UK before June 28.

BIB: The terms and conditions will probably include a clause saying you can't leave if the tariff increases BELOW the RPI adjustment as and when the telcos announce it; anything above it will allow people to leave, penalty free.

billsavings

"Vodafone will estimate how much bills will rise based on a three month profile of each customer's bill.

It will then warn customers if their bills are to rise above 10% and give them the right to leave the contract without charge.

But the company says if they wish to do so, they must write to Vodafone before prices are raised on 28 June."


http://www.bbc.co.uk/news/business-27523813

Swafe

isnt the RPI on the bill i.e. the line rental not the calls ?

the 5 quid calls to 118 118 are shocking though, who even calls them? there pricey enough as it is

digp

Don't hold your breath on Vodafone doing the estimates properly / at all / within time !

forgotmyname

The thing is they put the prices up and i haggle them down to a figure lower than i was paying previously.

I not think its going to rise at least 50p every 6 months so knock £3 or £4 off what i am willing to pay when the contract is up.

Paying less now for a Galaxy S4 than i paid for a Nokia N97 mini from some years ago.
I get 4x more data, Same unlimited texts, Unlimited minuted instead of 900 and free openzone access also.

Nicko2000

Hi folks, I have a couple of questions regarding this if anyone has any advice.

To (try and) cut a long story short, I was on an 18 month contract with Vodafone last year, and decided to upgrade once the option was available to me (I believe it's around 2/3 months before your contract would have ran out?).

Anyhow, I took the upgrade to a new iPhone 5 on a 2 year contract. After only about a month of owning the phone, I was attacked one night and had my wallet and phone stolen. Having no insurance on it meant I was obviously unable to claim anything, so I have had to borrow a very basic phone from a family member. To make matters worse, I don't use any of my allowance at all. I never make phone calls, everybody I text has an iPhone (and hence we get free iMessages) and I have WiFi access at home and work so have no need for my data allowance.

Effectively I had lost a £600(ish) phone, and was locked into two years of £40 a month for nothing. With the news that customers may be able to back out of their contract at no cost due to the price rises, you can see how this seems like great news to me.

My first question is, does anybody know if there is a way of working out whether you are entitled to cancel, or should I be ok to just presume this is the case and send them a letter anyway. Presumably if I am not entitled to back out at no cost they will let me know?

Secondly, is there any chance that Vodafone demand the iPhone 5 (or at least it's current value) back? Obviously it is no longer in my possession so I cannot return it. If it makes any difference my contract is around a year in now.

oxfordmark

So when will Vodafone be contacting customers if they have a right to leave?

SeduLOUs

@ Nicko2000

Speak to Vodafone. Even if you are tied into a contract they will still be able to reduce your tariff for you for the remainder, although they usually allow a one-step downgrades so you might get £5-£10 a month off.

Vodafone will not demand the phone back.