Insurance Rip Off Merchants

gik

Can you really refer a complaint about a price difference in two quotes to the FOS?

Buellguy

gik wrote: »

Can you really refer a complaint about a price difference in two quotes to the FOS?

Well even the FCA (which it is now) need a laugh every now and then

FlameCloud

kevin51 wrote: »

Hi,


I have just found out that the validity period is one day, or 24Hrs
Any case they issue a reference number with the quote.
Funny enough my quote had the same reference number an hour
latter, but the quote went up £30. It just shows you, that there
on the fiddle. sorry to go on about this, but my case is strong
I don't like thieves.




Kevin

If you think that is it theft, report the matter to the police.

gik

Buellguy wrote: »

Well even the FCA (which it is now) need a laugh every now and then

Especially as the quote is from a broker!

dunstonh

If you went into a clothes shop and you saw a suit marked up £120, and you went away to think and came back in an hour.
and the suit had gone up by £30, you don't think that's a rip off.

No.

ou seem silly mate, financial advisor or not. don't be a complete fool. If it is advertised at that price you should get it at that price.

It was advertised at the price you paid. The fact it was a different price at a different time is just retail.

Prices do not fluctuate within an hour.

Logic dictates that any price change will have a period where they could change in an hour (or less).

vaio

Buellguy wrote: »

Well even the FCA (which it is now) need a laugh every now and then

gik wrote: »

Especially as the quote is from a broker!

FCA deal with broad brush regulation, FOS deal with individual consumer complaints and are charged with ensuring that financial institutions treat their customers fairly

A quick look at the FOS site http://www.financial-ombudsman.org.uk/ will tell you all you need to know

PS: I think they also deal with brokers! & other sales channels that insurers choose to use

gik

vaio wrote: »

FCA deal with broad brush regulation, FOS deal with individual consumer complaints and are charged with ensuring that financial institutions treat their customers fairly

A quick look at the FOS site http://www.financial-ombudsman.org.uk/ will tell you all you need to know

PS: I think they also deal with brokers! & other sales channels that insurers choose to use

PS: Really ?! You've told them to take it to the FOS based on 'I think'?

Can you or can't you take a broker quote complaint to the FOS with any chance of being taken seriously?

Smithers37

kevin51 wrote: »

If you went into a clothes shop and you saw a suit marked up £120, and you went away to think and came back in an hour.
and the suit had gone up by £30, you don't think that's a rip off.

I don't think that's a rip off. The seller is free to decide what they want to sell the item for and you can choose to accept or not accept. But if you accept it feeling like you've paid too much, then you're a fool.

rs65

gik wrote: »

Can you or can't you take a broker quote complaint to the FOS with any chance of being taken seriously?

You can take a broker quote to the FOS - but not just because you don't like the price. The OP's issue is that they had a quote which was valid for 24 hours but the broker changed it.

rs65

Buellguy wrote: »

Well even the FCA (which it is now) need a laugh every now and then

The FCA replaced the FSA.

The FOS is still the FOS.