Money Moral Dilemma: Should I report cashier who used loyalty card on my shopping?

penarthian

If she made 50p from your transactions and did a similar 20 on the day that's £10 each day she works. An excellent return but it's fraud and I doubt if she is the only one in that shop doing it.
I think I might go through her till again and any repeat I would report immediately.

RosieWhittle

I'd definitely report it. I always keep the receipts I haven't claimed points on so I can collect them at a later date - they've even got a special section in my purse! So even if I didn't notice at the time it'd get picked up at some point down the line. It might only have been worth a couple of pence, but if she's doing that all the time then it'll definitely add up fast!

Tieneun

Did the cashier ask you if you have a loyalty card? If yes and you said no because you were in a hurry, would you blame them for not letting points go to waste? If this scenario is correct would you be morally wrong for lieing to them and then getting them fired?

londonice

Hi,
I would definitely report this, not only to the store but write a letter to head office with a photocopy of the receipt. This will tell them exactly who did this, at what till and obviously time and date.
Include your loyalty card number.

You should then be in line for the points to be credited to you as well as some recompense.
Checkout staff are the bastion of a supermarket and if this assistant is performing this fraud, what else might they be doing against the company's interests?

At the very least you'll be helping others against this unscrupulous behaviour.

Flat_Eric

Tricky one. My heart says no as I would hate for someone to get sacked but my head says yes.


As other posters have commented, if you could have collected the points at a later date then its unfair that the cashier has benefited and you have lost out and its something that really needs raising with the store.

jillmarie

Before you do anything give her the benefit of the doubt. Was it her card or was it a card for the local hospice, children's ward or school? I've often thought that it would be nice if my local supermarket kept a card that you could occasionally load with a few odd points then every 6mths or so donate that card to a local hospice or charity.

benedictadams

jillmarie

if the cashier was collecting the points for a local school etc then why didn't she ask OP if it was ok and I'm sure some shops if a member of staff came up with an idea of collecting unwanted points for said charity would be all to willing to have a collection bin for receipts which could then be added to the card.

as most others have said OP should report it to the local store.

it could be that OP is a few points away from getting a voucher when for example Tesco do their clubcard exchange and misses out on a bigger discount than the simple points value of the shopping

donethat

Lots of senarios here, why don't you ask her next time you go into the shop. There might be some innocent explanation. You can then make a decision based on the known facts.

clarryd

I know it is wrong but there could be a reasonable excuse, so why not go back into the shop and see if she is working and ask her why she did it.
If she apologises or fronts you out you will know what to do after that.

sleepymans

If it wasn't too inconvenient, I might go back to the same cashier next time I was in the shop. Put through my shopping and say I hadn't got my card.....just as the transaction finished I would suddenly "find" my card in my pocket and then ask HER how I can now claim my points.


Depending how she reacted at that point, I might call a supervisor OR if she would "fess-up" to me personally, put it right, then I would tell her I was onto her and she'd better stop doing it or I would report her officially.


Hopefully it would serve as a warning and hopefully she would learn a lesson and keep her job.