Money Moral Dilemma: Should I report cashier who used loyalty card on my shopping?

duchy

sodavegan wrote: »

I find it quite dispiriting to see that the vast majority of replies condemn the cashier. We know very little about the circumstances here. What if, for example, she was working on a zero hours contract for greedy and uncaring employers and was struggling to make ends meet at home? (Not an unlikely scenario?) I'd want to know more before I got someone sacked, in fact I'd have to be convinced someone was a deeply unpleasant person before I got them sacked. I'd probably return to the shop and try to have a quiet chat with the cashier.

Yes she might have six children and a husband out of work......and the cat has probably just had kittens -all equally valid reasons to steal from someone. No doubt if you caught a burglar in your home you'd do a home check before calling the police too

I'm amazed people who regard themselves as honest think stealing is a "minor transgression" and wonder when it becomes stealing in their minds.

She chose to take the job - just because it isn't a well paid job isn't a reason to steal either from her employers ....or from the customer (who for all she knows may be on a zero hours contract with 10 children to feed, an unemployed husband and the dog has just had puppies).

duchy

Idiophreak wrote: »

So if a checkout girl offers you your 2p change and you say "keep the change", you'd consider the girl a thief if she didn't return it to the till?

The company would -and it is understood that money goes into the till to cover any unders (even with electronic tills it's amazing how many tills still don't balance when they are cashed up). Staff aren't allowed to have money on them on the shop floor. If there was a spot check and the cashier was found with money on them - it'd be instant dismissal....yes even your 2p.

Frankly if you don't have the ability to be honest- don't take a job as a cashier.

Manxie01

My local Supermarket chain (not a National chain) has a loyalty scheme, which gives discounts on products. When asked if you have a card, if you don't the cashier uses a card at the till to enable the customer to get the discount - without a card the customer pays full price.

Elixiress

If the check-out assistant using her loyalty card negatively impacted you then I would mention it to the store manager, examples include:

- Swiping her card rather than yours despite you handing it over.
- Not asking whether you had a loyalty card, and just swiping hers.
-You asked for a receipt so you could redeem your points at a later date and she claimed the points on her loyalty card anyhow.
-Not asking if you would like sign up for a loyalty card to get these points.

However if you are just doing it for the sake of complaining then is it really worth getting the check-out assistant fired? They are probably on part time hours and minimum wage, and some extra points to count towards her food shopping / family days out isn't really harming anyone.

WastingMyTime

Report her!

She has stolen from you - she was deceitful when she took those points that are rightfully yours AND she has defrauded the company by obtaining points that don't belong to her.

Don't make excuses for her or think of stories that diminishes her bad behaviour.

Ask for your points, the receipt will identify the 'legal' owner. The information they hold about you will clearly identify that you are not the holder of the card number that the points were awarded to. The company will then deal with the matter in the way they see fit.

Also I have read lots of peeps saying the scary word "fired". Don't try and predict how the company will handle the situation. You are NOT responsible for her actions. She was deceitful to YOU when she was not honest and stole your points that you could have claimed at a later date.

Just get your points, if you wish, and let the company worry about how to handle their employee.

Avon2001

So if I'm to believe the reaction on this forum everyone here has always handed in any money they've found to the police (even if it was just a penny)? They've never jumped a red light or broken the speed limit or parked illegally "just for a minute" or used their phone without a handset when driving? Unless the OP is a saint then the chances are they've committed some sort of petty crime themselves, even if they don't recognize it as such and didn't get caught, ditto everybody else (including me). It's far too trivial to worry about IMO and if the OP does get someone sacked for that reason I suspect that karma will catch up with them.

PegasusPJ

Idiophreak wrote: »

Surprised so many people are bothered about this. If I don't have a loyalty card for a place, I'll quite happily let the person behind me, the cashier or anyone else for that matter have my points.

The points aren't free, they're factored into the price everyone pays and I'd rather someone else benefits from them than just adding to the company's profits.

So would I but in this case the cashier did not ASK.
If he/she gets away with this, what's stopping him/her to sneak some cashback on the bill next time?

I say go to the shop and, without accusing the cashier (could be a glitch in the system after all), ask customer service why a card is on your receipt and ask them to investigate.

judywoody

duchy wrote: »

Yes she might have six children and a husband out of work......and the cat has probably just had kittens -all equally valid reasons to steal from someone. No doubt if you caught a burglar in your home you'd do a home check before calling the police too

I'm amazed people who regard themselves as honest think stealing is a "minor transgression" and wonder when it becomes stealing in their minds.

She chose to take the job - just because it isn't a well paid job isn't a reason to steal either from her employers ....or from the customer (who for all she knows may be on a zero hours contract with 10 children to feed, an unemployed husband and the dog has just had puppies).

What's your job may i ask? People don't choose low paid jobs.more often than not it's because they are desperate...

I really hope all people here in this thread get one day caught about something as petty as this! Seriously get a life! To compare this to burglary is ridiculous!

duchy

judywoody wrote: »

What's your job may i ask? People don't choose low paid jobs.more often than not it's because they are desperate...

I really hope all people here in this thread get one day caught about something as petty as this! Seriously get a life! To compare this to burglary is ridiculous!

Yes you can ask ..... I've posted about it before.
It's call centre work but based at home - so pretty badly paid - but it fits in with my carer's responsibilities.



So if you were asking in the hope I'm a 40% tax payer who doesn't know what it is like to be on a low wage...... I'm afraid you'll be disappointed !

In one job I had -the staff consistently met all targets for monthly bonus -except till balancing . The bonus was quite generous. Turned out it was one of the few full-time staff with sticky fingers -Once the rest of the staff realized that he wasn't just stealing from the company but also from them they got over the feeling that they were grassing him up and wanted him to stop depriving them of money each month in their paypackets. They reported him- and in my view they were right to.

I've done all sorts of jobs -highly paid and badly paid..... a single Mum with a disabled child has to find hours that will fit in with family need. None of which has any influence on my definition of theft ...or not. I know what it's like to not have enough money for basics -doesn't mean I feel stealing is justified and even if it did I wouldn't be stupid enough to put a job I had and needed in jeopardy for the sale of 50p as this cashier appears to have done.

Sorry to disappoint you. I realize people from different countries may have differing views of theft and in some countries corruption is a way of life and upbringing will define what is honest or dishonest regardless of nationality but in my experience it doesn't matter if it's 2p or £2K people will either say no or they'll make up excuses to justify their actions.

As for getting a life.... I have one thanks

h15t0r1an

jillmarie wrote: »

Was it a card for the local hospice, children's ward or school? I've often thought that it would be nice if my local supermarket kept a card that you could occasionally load with a few odd points then every 6mths or so donate that card to a local hospice or charity.

Good idea.