Keeping your number from an iphone and moving to andriod. Can't recieive imessages

SteveHenshaw

Get your friends to delete you and readd you. Next.

NFH

This is a bug introduced by Apple in iOS 6 which got worse in iOS 7. I have already reported it to Apple in the context of switching SIM cards, as follows:

When changing SIM cards in iOS 5, Apple’s servers immediately deactivated iMessage and FaceTime for the previous SIM’s number when a new SIM was activated for these services on the same device. With iOS 6, it became necessary to turn off iMessage and FaceTime before switching SIM cards in order to prevent messages sent to the previous SIM card’s mobile number from being lost without any notification to the sender. With iOS 7, there is no way to fully deactivate iMessage on the previous SIM’s mobile number, in that other iOS devices continue to send messages via iMessage rather than via SMS and consequently these messages are undelivered and lost forever; iOS even falsely indicates to the sender that the undelivered message was delivered. Apple Care have suggested to log out of one’s Apple ID on iMessage and FaceTime before turning off these services, but this makes no difference and still leaves iMessage active for the previous SIM’s mobile number. The impact of this is both on frequent travellers who regularly change SIM cards and on users who move their SIM card and/or mobile number to a non-iOS device (e.g. consumers who permanently switch to an Android device).

When I change SIM cards while travelling from one country to another, iMessages sent to my mobile number in the previous country are lost forever and I do not receive them the next time I insert the previous country’s SIM card, whereas I would receive the messages if the sender’s iOS device had sent them correctly via SMS. It is even more disturbing that the sender is occasionally given a successful delivery report in this scenario when the message was never delivered.

You are suffering the effects of the same bug.

captainhindsight_2

My partner has had this same problem, she upgraded from iphone to android and disabled imessage.

Fortunately the only person we know who still has an iphone is her dad but when he sends her a txt it just tries to send via imessage and fails and won't send sms.

We have spoke to apple, they say they have deleted the number off the system but clearly havn't and are not willing to help. Not even the apple geniuses know what to do....

SuperAllyB

captainhindsight wrote: »

My partner has had this same problem, she upgraded from iphone to android and disabled imessage.

Fortunately the only person we know who still has an iphone is her dad but when he sends her a txt it just tries to send via imessage and fails and won't send sms.

We have spoke to apple, they say they have deleted the number off the system but clearly havn't and are not willing to help. Not even the apple geniuses know what to do....

That'll upset the Apple sheep!

ZhugeEX

http://m.theinquirer.net/inquirer/news/2344951/apple-confesses-to-imessage-bug-plaguing-users-who-switch-to-android