Please help: mums account had money taken!

innovate

grumbler wrote: »

Why do I need a court order to know my history (if it's available)? Makes no sense to me.

I agree, you don't need a court order to see your own data. Provided you can prove that you are who you say you are, you have a legal right to see the data a company holds for you. You may have to pay £10 to get the data, and you may or may not get a full set of data, see my previous posts in this thread.

McKneff

Possibly youre mum has signed up for one of these 'free trials' and she had to cancel at the end of the trial period. and obviously has forgotten. This happens all the time.


Its took her an awful long time to spot it if she is pretty au fait with this sort of thing (you said so earlier)


And my other point is that if she had won prizes on this lottery, surely the winning amount would have been credited to the card, so only she could benefit from the win.


I cant see any reason for a refund to be quite honest.

Sparx

The IP address lookup is a load of tosh it means nothing. Typically any ISP's IP address ranges will be registered within the data centre / node they route through. For example my IP is registered to a Sheffield address, I live 80 miles away from Sheffield..

The only information you could gain from that is the ISP it belongs to, which could contradict your mother's ISP. But that is not to say she signed up for their service(s) from someone else's network.

Is she sure she hasn't signed up for any online website trials, loans, broker services, etc?

grumbler

McKneff wrote: »

And my other point is that if she had won prizes on this lottery, surely the winning amount would have been credited to the card, so only she could benefit from the win.

Normally after the original deposit is withdrawn to the same card, any extra winnings can be withdrawn to other card or by other means.

[Deleted User]

robatwork wrote: »

I don't believe they gave you an ip address, or that you were able to look up the postcode of the user.

How did you look it up?

Have to agree with you on this one

FireWyrm

darkfield wrote: »

Have to agree with you on this one

Try doing some research before confidently asserting things you dont understand.

http://ip-lookup.net/

^^ number 1 on a bing search.

grumbler

FireWyrm wrote: »

Try doing some research before confidently asserting things you dont understand.

http://ip-lookup.net/

^^ number 1 on a bing search.

:huh:
What's your point?

Checking your current IP address isn't a problem.

Linking the address to the exact geographical location (post code) is.
I don't see any information about my location in your link (except Country :United Kingdom LOL)

System

You can not look up the post code of a user from the IP address. The best that you will get is the postcode of your ISP or the POP that the ISP is using

Topaz63

Surely you can check the history on the computer and also when cookies for that site first started?

msallen

FireWyrm wrote: »

Try doing some research before confidently asserting things you dont understand.

http://ip-lookup.net/

^^ number 1 on a bing search.

Oh the irony - it hurts. :rotfl: