Stone found in chocolates - what rights?

McKneff

I really, really wish the 'team' would actually say WHERE they have moved threads to to get more help.
Ive complained about this time and time again but they don't listen.


All you have to do is say, whe have moved it to '....xxx...' it would take seconds.

VfM4meplse

McKneff wrote: »

All you have to do is say, whe have moved it to '....xxx...' it would take seconds.

Its now in consumer rights board. HTH

Or do you want compo? :rotfl::rotfl::rotfl:

geordie_joe

McKneff wrote: »

I really, really wish the 'team' would actually say WHERE they have moved threads to to get more help.
Ive complained about this time and time again but they don't listen.


All you have to do is say, whe have moved it to '....xxx...' it would take seconds.

If you are reading the thread, just look at the column on the right, just below those three who say they run the forum is the "forum jump" box. That tells you where the thread is.

Dazedandconfused

I found coloured glass - like off a bead in jewellery in a jar of coffee once. I took back to the shop they sent to the company who sent me an apology and some vouchers for free coffee. I think that's about as good as it gets

Esqui

It may take them some time to work out how it got into the chocolate, and I'm sure you rather they investigate it thoroughly rather than just fob you off with a "sorry" and chuck everything in the bin

Big_Tree

hollie.weimeraner wrote: »

He sent the chocolates back but that shouldn't stop the Daily Mail;)

they'll just show a stock photo of a chocolate...in case we didn't know what a chocolate looks like.

Endymion

I'm not after compo, of course. Just wondering how to get the best out of a disappointing product. It's a growing brand, one I really like, and the least I'd expect is some free stuff, not least as hush money for not tweeting how dangerous their supposedly luxury chocs are.
Thanks to those who helped here.

unholyangel

Endymion wrote: »

I'm not after compo, of course. Just wondering how to get the best out of a disappointing product. It's a growing brand, one I really like, and the least I'd expect is some free stuff, not least as hush money for not tweeting how dangerous their supposedly luxury chocs are.
Thanks to those who helped here.

How dangerous are they then? More or less dangerous than other chocolate brands/products?

And on a more serious note.....in food preparation there is always a risk of some sort of contamination.

If there was no actual injury caused/loss suffered then I'm afraid you're not legally entitled to anything.

geordie_joe

Endymion wrote: »

not least as hush money for not tweeting how dangerous their supposedly luxury chocs are.

So you don't care if someone else actually does break a tooth as long as you get something for keeping quiet.

Endymion

Yes, joe. I'm not a campaigner for consumer rights but for my family.