draft of complaint letter to bpa

spacey2012

I would add in what you expect them to do.
"as I understand it you have a points sanction system for those breaking your rules. therefore I demand that in this instance you utilise your manifesto and sanction this company for breaching the regulations and making a mockery of the BPA.

trisontana

What about all the current POPLA "no shows" by various PPCs? As soon as GPEOL is mention, they don't bother to submit any evidence. Surely they must know they are on dodgy ground over this when they issue the ticket, but it's a numbers game and enough frightened people pay up without question.

This is an abuse of the whole system.

Custard_Pie

skypilot wrote: »

I would appreciate it if you would proof read the enclosed and advise if I've messed up on any legal of the legal stuff


Dear Sir
I am writing to register a complaint against VCS who claim to be members of your organization and as such are supposed to abide by your agreed code of practice.
As the registered keeper of the vehicle noted above I attempted to implement the appeal procedure in accord with VCS's terms and conditions.
I have enclosed a copy of their letter to me which clearly demonstrates their flagrant abuse of your code of practice .

For your information I have listed their abuse of your code of practice below

Asking a registered keeper to enter into further correspondence to obtain a POPLA code

Failing to supply a correct and valid POPLA code within the rejection correspondence

Appearing to indicate that the issue of a POPLA code is conditional on the details of the driver of the vehicle being supplied

Given VCS' s obvious abuse of your code of practice and flagrant abuse of the terms and conditions of their membership of the BPA I would like to know exactly what disciplinary procedures will be implemented to prevent such unlawful and unsanctioned behavior being continued.
Such behavior demonstrates VCS' s total disregard for your organization and begs the question as to whether they should be allowed to remain as members.
If the BPA fail to act on the information provided, which from evidence in the public domain is clearly not as isolated incident, then the credibility of the BPA and its existence as an independent body must be questioned.

I intend to forward a copy of the above letter to my local MP and the DVLA.

I await your reply with interest.

Good luck mate, but has been said, don't hold your breath. I had my invoices suspended in line with BPA policy, pending a PoPLA outcome. I continued to receive all matter of threats about credit rating. debt, courts, etc. I put an official complaint into BPA, who said that it was a genuine error, not even offering an apology. Of course, drivers would not be cut the same level of slack.

BPA is paid for by the industry. If they pull out and move to a rival body, then the BPA fails to exist any more. Jobs for the boys.

Custard_Pie

spacey2012 wrote: »

I would add in what you expect them to do.
"as I understand it you have a points sanction system for those breaking your rules. therefore I demand that in this instance you utilise your manifesto and sanction this company for breaching the regulations and making a mockery of the BPA.

They do issue penalty points as shown on their web site, but no naming and shaming. The issue of points is clearly stated in their policy, but you never quite see anyone getting banned.

Happy to be corrected on this, but don't ever recall anyone hitting the magic number.

bod1467

I recall that ONE company surpassed the magic number of sanction points. The fact that they had just defected to the IPC had nothing to do with it of course.