We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
EE ignore PAC code request
Options
Comments
-
But the (new) OP says they DID ask for one, but EE are denying this.
Gooner999 - did you call them from a landline or your mobile? Have you got the call history to show the date and time you called them? (And possibly also the duration). This would be useful evidence to rebut their denial.0 -
Nope ...they say asked to cancel and sounds like they expected the PAC ...when it didn't arrive they asked for one.But the (new) OP says they DID ask for one, but EE are denying this.
Gooner999 - did you call them from a landline or your mobile? Have you got the call history to show the date and time you called them? (And possibly also the duration). This would be useful evidence to rebut their denial.
Asking to cancel and asking for a PAC are two different processesIt's not just about the money0 -
Good spot - Gooner needs to confirm exactly what was said/asked for.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.8K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.8K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards