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Vodafone, and dropped calls, and ignorance.
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Comments
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Hi thetriggerhappypwner,
Thanks for coming back to me.
So I can get things looked into further, email me with your details via the link in our profile here.
All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me, quote the code WRT135 - MSE in the subject line.
Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.
Kind regards,
Lee
Social Media Comms
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
I think I sent it, not sure though.0
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Hi thetriggerhappypwner,
If it’s sent, you'll have received an automated reply which contains an email reference number - this will look like: '#6933258'.
If you can’t see this, check your spam folder in case it’s gone into there.
Many thanks
Jenny
Social Media Comms
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Still not had a follow up to the call I received from Lee...0
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Well did you sent an email or not?thetriggerhappypwner wrote: »Still not had a follow up to the call I received from Lee...
The last thing you wrote was:thetriggerhappypwner wrote: »I think I sent it, not sure though.0 -
Yes, he called me, no follow up on it though.0
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I have sent in an email with the info about a dropped call, and I have yet to receive a response a full 26 hours after I sent it!0
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And it is still going on...0
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Hi thetriggerhappypwner,
I'll get things followed up and update you as soon as I can.
Thanks,
Lee
Social Media Comms
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Waiting for an update!0
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