Sun £15 April Code Words

Traveller84

I wasn't even advised whilst paying how much the total balance would be I assumed it was £62 that's what it said originally. Then I was shocked to see the full price can I cancel??it has added on £24 service charge £40 entertainment passes

Traveller84

Please can somebody advise me

Scotty_LFC

Hi, I'm wanting to book dates as a non priority person. Have these all sold out do you know? I'm confused as to when the website went/ goes live?

sunbookonline that is

Thanks for your help :-)

nashly

Traveller84 wrote: »

I wasn't even advised whilst paying how much the total balance would be I assumed it was £62 that's what it said originally. Then I was shocked to see the full price can I cancel??it has added on £24 service charge £40 entertainment passes

It will add these figures as extras on all bookings unless they are free with some parks, the extras are normal.

iancognito

nashly wrote: »

It will add these figures as extras on all bookings unless they are free with some parks, the extras are normal.

Yep, one of Martin's biggest tips over the years has been to pick the parks where either Entertainment passes are included or no service charges are applied. The parks pretty clear about the additional costs and you may not be able to cancel. I'd ring them and see if they can offer you anything else to save cancelling but tbh the holidays are so popular they're not in a position where they HAVE to give you anything.

essex_boy

Scotty_LFC wrote: »

Hi, I'm wanting to book dates as a non priority person. Have these all sold out do you know? I'm confused as to when the website went/ goes live?

sunbookonline that is

Thanks for your help :-)

Most popular ones would be sold out,you can normally find something outside School holidays.
There should be another Sun deal in July,if you do find anything you like this time you would be entitled to a priority code for the July offers.
The non priority website opens today,the priority website opened just after midinght early Friday morning.
I'll be posting Saturdays code around 8am this morning.

missuscolumbo

Pinky1972 wrote: »

I got Hendra Holiday Park in Cornwall 25th Aug

Well done you But this does go to show that dates and availability must alter slightly.

Reason I say this is I was desperately trying to book for August 25th when the priority site first went live on Thursday Night/Friday Morning and this date at that park wasn't available then (it offered me the 22nd instead I think)

I've ended up with Dorset Cliffs for 13th to 16th June, then we are taking the train across to Parkdean Ruda on the other coast for the 16th - 20th June, so we got a week in Devon with a bit of juggling around ! (I'm travelling from North Wales, so for such a massive trek on the train I wanted to get as much squeezed in to the trip as possible!)

bitm2007

I wasn't even advised whilst paying how much the total balance would be I assumed it was £62 that's what it said originally. Then I was shocked to see the full price can I cancel??it has added on £24 service charge £40 entertainment passes

Extra's are normally clearly listed park by park in the booklet that comes with your Priority Booking Reference. Sadly this was not case this time, which was always asking for trouble.

You can cancel the Entertainment Passes if you don't require them, the £62.25 holiday charge and £24 service charge (if you've already paid it) are non refundable under any circumstances however

http://www.sunholidaysfaqs.co.uk/faqs/32/98

http://www.sunholidaysfaqs.co.uk/faqs/32/97

http://www.sunholidaysfaqs.co.uk/faqs/39/142

essex_boy

Traveller84 wrote: »

Hi this is the 1st time I have booked through sun holidays I have been charged £126 for 3 days matron mere. Please can somebody help why I have been charged so much. I Assumed it would be £62 then on my email it said £126

bitm2007 wrote: »

Extra's are normally clearly listed park by park in the booklet that comes with your Priority Booking Reference. Sadly this was not case this time, which was always asking for trouble.

You can cancel the Entertainment Passes if you don't require them, the £62.25 holiday charge and £24 service charge (if you've already paid it) are non refundable under any circumstances however

http://www.sunholidaysfaqs.co.uk/faqs/32/98

http://www.sunholidaysfaqs.co.uk/faqs/32/97

http://www.sunholidaysfaqs.co.uk/faqs/39/142

When the total bill comes through from the site it could also have linen as another added extra.
This would also need to be taken off if you want to avoid the cost and take your own

emalkuda

I have booked holidays through The Sun for years but this go round (and this unusual) i booked on Friday morning and still I haven't received my email confirmation for payment or holiday. My friend is in the same position - is it just us or has anyone else got this problem?