Used car turbo failure

AdrianC

custardy wrote: »

My thoughts exactly. Its only the OPs distance/work issues that make this unreasonable.

How _dare_ the dealer choose to base himself so far from a customer?

jamiewakeham

I'm clearly not going to win this argument... but for the sake of it:

1) Does no-one think the dealer is in the wrong for selling a car with a mandatory recall update not done? I can't believe that, when selling a car for £10k, you wouldn't either check the model year for recalls and make sure they've been done, or at least just plug the computer in to check that it's not full of error codes (it was). If they'd done either of these the whole thing would have been avoided. And that seems, to me, to be a completely reasonable thing to expect a dealer asking £10k for a car to check. So, at best, incompetant.

2) I've never demanded that they pay for a new turbo. I've asked that I have it investigated locally, and *if* it turned out to be a new turbo, to pay the difference between the AA and the final bill.

Let's assume I went along with their line. Either I would have driven it back to them (costing £60 petrol and half a days' work), brought their hire car home (another £60 petrol) and then done the same when I collected it again - that's £240 expenses and £200 lost wages I'd have been looking to recover under SoGA. Or it'd have to have been trailered (which, remember, I had been advised to do by two independant mechanics, neither of whom had any interest in the outcome) - that's probably no cheaper overall. Even if, then, he'd found the mssing update (and I remain sceptical he would have) anbd got it done by a Skoda dealer he'd have been reimbursing me the best part of £500.

I wanted to take the route that was BOTH cheapest for them and most convenient for me. Hey presto - it was both.

custardy

I think you have learned buying cars at a distance isn't for you.
As a physics tutor. I can imagine it would be really hard to find time over the summer to address such issues

force_ten

have you ever heard the term when you are in a hole STOP DIGGING

jamiewakeham wrote: »

1) Does no-one think the dealer is in the wrong for selling a car with a mandatory recall update not done? I can't believe that, when selling a car for £10k, you wouldn't either check the model year for recalls and make sure they've been done, or at least just plug the computer in to check that it's not full of error codes (it was). If they'd done either of these the whole thing would have been avoided. And that seems, to me, to be a completely reasonable thing to expect a dealer asking £10k for a car to check. So, at best, incompetant.

look back at your previous posts and you will find

jamiewakeham wrote: »

Astoundingly it turned out that a Skoda dealer had not applied a software update (but had logged that the update was installed on the Skoda UK register).

in the case above the selling dealer checks for mandatory recalls and updates and the Skoda UK system shows that the update has been logged on the system as complete, what more do you want him to do

you also keep Banging on about how much time and money it would cost you to take the car back for repair, sorry but it was your choice to buy the car from a dealer so far away from you so the only person that can be blamed for that is you

the dealer did the right thing and offered to fix the fault if you took the car back to him and all you say is the dealer wouldnt play ball

motorguy

jamiewakeham wrote: »

Let's assume I went along with their line. Either I would have driven it back to them (costing £60 petrol and half a days' work), brought their hire car home (another £60 petrol) and then done the same when I collected it again - that's £240 expenses and £200 lost wages I'd have been looking to recover under SoGA. Or it'd have to have been trailered (which, remember, I had been advised to do by two independant mechanics, neither of whom had any interest in the outcome) - that's probably no cheaper overall. Even if, then, he'd found the mssing update (and I remain sceptical he would have) anbd got it done by a Skoda dealer he'd have been reimbursing me the best part of £500.

I wanted to take the route that was BOTH cheapest for them and most convenient for me. Hey presto - it was both.

The dealer did the right thing offering you a loan car. I cant see you would ever have got anywhere claiming "expenses". Its not the dealers fault you live so far away.

And you do know that the SOGA isnt like an insurance policy or book of rules that you can claim through? You'd have had to go to court - and got laughed out of it.

The cheapest and correct route for him under the SOGA was for you to bring the car back to him for him to investigate and rectify. You would have got nowhere at all turning up at court and bleating that it was too far for you to take the car back.

motorguy

force_ten wrote: »

have you ever heard the term when you are in a hole STOP DIGGING



look back at your previous posts and you will find



in the case above the selling dealer checks for mandatory recalls and updates and the Skoda UK system shows that the update has been logged on the system as complete, what more do you want him to do

you also keep Banging on about how much time and money it would cost you to take the car back for repair, sorry but it was your choice to buy the car from a dealer so far away from you so the only person that can be blamed for that is you

the dealer did the right thing and offered to fix the fault if you took the car back to him and all you say is the dealer wouldnt play ball

+1

The selling dealer did EVERYTHING correctly here - yet the O/P cant see that. How DARE the seller not just start writing him cheques because he couldnt be bothered driving the car back to the seller.

And something else that springs to mind - fine example of "claim culture britain" - used to be if someone was offering to fix something that you'd bought from them people were happy enough. This guy wants to claim for everything on the way through too. :eek:

force_ten

in your expenses you quote of fuel at £60.00 each way

around here fuel is £1.34 per litre or around £6.00 a gallon so for £60.00 you would get 10 gallons using combined mileage figures we will say the Skoda Yeti 1.2TSi is doing 40 to the gallon on a run

so you bought a car 400 miles from where you live and you are talking about doing an 800 mile round trip in half a day, say your day is 10 hours long half a day is 5 hours so 800 miles in 5 hours is 160mph, good going for a 1.2 Skoda yeti :rotfl: :rotfl: :rotfl: :rotfl:

jamiewakeham

OFT and SoGA both clearly state that the cost of getting the car back to the dealer is to be born by the dealer. I despise the American claim culture as much as the next man, but I'm also not chuffed about being told that I have to drive the car back to the dealer, in a dangerous condition, at my own expense, contrary to the law.

Anyway, I'm leaving this here. I only re-opened the thread to inform other owners of VAG 1.2 engined cars of this issue on case they found this thread in the future, not to get into a pointless argument.

colino

OP if you think that is what OFT and SOGA state, you really should have gone to Specsavers.

AdrianC

jamiewakeham wrote: »

OFT and SoGA both clearly state that the cost of getting the car back to the dealer is to be born by the dealer.

Because, clearly, it was the dealer's choice to find a customer from the other end of the country rather than the customer's choice to go to a dealer from the other end...