Used car turbo failure

force_ten

I hope that you have rung the selling dealer and told him that the car didn't need a £1000.00 turbo it only needed a software update

I really think you owe him an apology, you rung him and told him there was expensive issue with the car and then you wouldn't take it back to him to look at the problem

I think you were as much as fault as the selling dealer and should have got the car back to him to try and sort it

Nodding_Donkey

Looks like the dealer was right* otherwise he could have been paying iut a lot of money for no reason.

Is the tame garage still on your xmas card list?

*that actually hurt, saying that.

harveybobbles

Doubt the OP will contact the dealer to let them know the good news.

jamiewakeham

Crikey, guys - all I'm trying to do is close off an old thread because it's really frustrating to for future users to find this sort of thing with no resolution. But for the record, no, I don't feel any sympathy for the dealer whatsoever. The sold me a car that essentially switched itself off every time I took it on a motorway for more than 20 miles. At very best they were incompetent, and far more likely they were just trying to shift (what they thought was) a lemon.

To be honest, there's a significant chance I've saved them a grand. If I'd taken it back to them, I suspect they'd not have gone as far as getting a Skoda dealer to interrogate the computer and would have eventually fitted a new turbo. Which wouldn't have fixed it.

My 'tame' garage got it right - they sent me to an electronics specialist just in case, who told me there was a software update to check for.

Anyway, there's very little point going on with this. The car's fixed <knocks on wood>, and it cost neither me or the selling dealer anything in the end. He thinks he's shifted a Yeti with a bu**ered turbo to a sap, and I've got a reasonably good deal. I guess it was worth the stress.

force_ten

jamiewakeham wrote: »

Crikey, guys - all I'm trying to do is close off an old thread because it's really frustrating to for future users to find this sort of thing with no resolution. But for the record, no, I don't feel any sympathy for the dealer whatsoever. The sold me a car that essentially switched itself off every time I took it on a motorway for more than 20 miles. At very best they were incompetent, and far more likely they were just trying to shift (what they thought was) a lemon.

To be honest, there's a significant chance I've saved them a grand. If I'd taken it back to them, I suspect they'd not have gone as far as getting a Skoda dealer to interrogate the computer and would have eventually fitted a new turbo. Which wouldn't have fixed it.

My 'tame' garage got it right - they sent me to an electronics specialist just in case, who told me there was a software update to check for.

Anyway, there's very little point going on with this. The car's fixed <knocks on wood>, and it cost neither me or the selling dealer anything in the end. He thinks he's shifted a Yeti with a bu**ered turbo to a sap, and I've got a reasonably good deal. I guess it was worth the stress.

that is not what you said in your original post

jamiewakeham wrote: »

Very quickly, the engine warning light's been coming on. I popped into my tame local garage, who plugged it into their diagnostics computer. It turns out there's a mechanical failure in the turbo. It's going to need a complete replacement turbo at £700 plus about £250 labour.

they said you need a new turbo and you go to the selling dealer asking them to pay somebody else to do the unnecessary work and then moaned when they said NO

the selling dealer said bring the car back and I will look at it but you wouldnt give them the chance but you are still happy to come on the internet and moan about them when they were right and you were wrong

jamiewakeham

Mea culpa. My opening post should have said (and had I known then what I know now, would have said) that my tame garage told me the computer claimed there was a turbo failure. Neither I nor they knew there was an overdue recall.

motorguy

jamiewakeham wrote: »

Crikey, guys - all I'm trying to do is close off an old thread because it's really frustrating to for future users to find this sort of thing with no resolution. But for the record, no, I don't feel any sympathy for the dealer whatsoever. The sold me a car that essentially switched itself off every time I took it on a motorway for more than 20 miles. At very best they were incompetent, and far more likely they were just trying to shift (what they thought was) a lemon.

To be honest, there's a significant chance I've saved them a grand. If I'd taken it back to them, I suspect they'd not have gone as far as getting a Skoda dealer to interrogate the computer and would have eventually fitted a new turbo. Which wouldn't have fixed it.

My 'tame' garage got it right - they sent me to an electronics specialist just in case, who told me there was a software update to check for.

Anyway, there's very little point going on with this. The car's fixed <knocks on wood>, and it cost neither me or the selling dealer anything in the end. He thinks he's shifted a Yeti with a bu**ered turbo to a sap, and I've got a reasonably good deal. I guess it was worth the stress.

How have you saved them a grand?

They asked to be given the opportunity to inspect the car themselves and would no doubt have got it done properly before investing £1,000 in a fix that wasnt going to work.

I would say your average dealer doesnt drive a car for > 20 miles so i'm sure he was unaware, however did offer to look at the car when you had a problem.

The reality is, someone traded that car in knowing there was a problem and i'm sure kept their heads down. Once made aware of the problem the dealer offered to have a look to resolve - which YOU were insistant was a new turbo.

Now you're trying to save any face you can here.

So summarising the person who traded it in stiffed the dealer, and if you'd had your way he'd have been stiffed for a cheque for £1,000 unnecessarily. Now you're trying to save face and come up with excuses to not eat humble pie and ring the dealer and tell him you were wrong.

But yeah, the dealers always the bad guy, eh?

motorguy

jamiewakeham wrote: »

The dealer continued to refuse to play ball. His final offer was that I drive it to him and then he'd give me a courtesy car, which I declined

So "refusing to play ball" means "offered to have a look at the problem and lend you a car while he did"?

motorguy

jamiewakeham wrote: »

So the dealer says he wants me to return the car to be rectified.

I don't quite understand why they want to do it this way.

Maybe now you do?

custardy

motorguy wrote: »

So "refusing to play ball" means "offered to have a look at the problem and lend you a car while he did"?

My thoughts exactly. Its only the OPs distance/work issues that make this unreasonable.
A dealer offering to look at a car and providing a courtesy car would be seen as perfectly reasonable to most I would think.