Letter received from VCS no POPLA code supplied

skypilot

Redx wrote: »

btw , he means POFA 2012 , not 2013 , so use what he said but 2012

Clarification regarding keeper liability required.It appears that a reply to someone else's post got mixed up in my thread definitely causing me confusion.
I have just had a second letter from VCS but once again no POPLA code they say they will write to confirm their decision within 35 days or request further information. As I understand it the is a violation the BPA code of practice and in this instance their second violation.
Having now rejected my appeal twice surely they must be in breach of POFA 2012 or some other act.
If you can help here it would be much appreciated

skypilot

Coupon-mad wrote: »

Yep - the only thing I would add is what you want the BPA to do about your case - such as that you require them to ensure VCS either cancel the PCN or send you a valid POPLA code within 14 days. And you want the MP to be aware of this sharp practice, so soon after the POFA 2012 was supposed to improve this 'industry'.

Steve Clark acknowledged receipt of my email by saying he was on leave and he would address it when back in the office,he also provided colleague contact details so I forwarded my complaint on. So far no reply only that they all appear to be "out of the office".
Anyway, I have had yet another letter from VCS telling me they will write to confirm their decision within the next 35 days or to request further information. They didn't supply the POPLA code. Surely there has to be a time limit??
I do have a genuine contract from VCS which I will post if it will be of any use.

Redx

if they got the notices to you within the time periods dealt with under POFA 2012 then the RK can be held to account , if not then POFA 2012 would not apply , it wont apply if the land is not relevant land either

let us assume that they have broken POFA 2012 or not complied with it or never intended to, then they should have complied to the BPA CoP and that is why you supposedly reported it to S Clarke , so I would chase him up or the aos people up at the BPA to see if they are still dealing with your complaint , or re-complain and get a BPA reference showing they are looking into it

a PPC can chase you for up to 6 years under the small claims court, so the time is hardly relevant as yet, clearly it may be the case that they can only chase the driver and not the RK, in which case POFA 2012 doesnt apply (like if this was an airport with local bye-laws - no mention of the location anywhere in this thread but I linked to RHA on page one)

however, I believe this was the start of your troubles here https://forums.moneysavingexpert.com/discussion/4919280 , but no location

do not mix up pofa 2012 with the fact that they can chase an unpaid invoice for up to 6 years , some invoke pofa , others dont , some cannot invoke pofa , some chase the RK even where pofa doesnt apply - like airports and ports etc, doesnt mean they wont keep chasing people for an alleged debt

they can issue a popla code at any time up until court proceedings start, or if ordered to by a judge at small claims court

its the BPA CoP that may be of more interest here

hoohoo

They are in breach of an old boy's club agreement. The old boy network will kick in and administer the appropriate punishment, which will be...nothing.

Nvertheless, complain to the BPA aos@britishparking.co.uk and copy in the DVLA oliver.morely@dvla.gsi.gov.uk

You complaint to the bpa is that the operator is not completing the appeal in the timescales laid down. The complain to the dvla is that the bpa are not properly policing thie members, ebecause this is a regular occurrence. Therefore, the BPA's ATA status should be investigated