Halifax Mastercard - poor online service

chimpychimp

Anyone else noticed how Halifax have purposefully made their Mastercard credit card difficult to make additional payments on unless you hold a Halifax current account? Most providers allow you to make additional payments when you're logged in online...but not Halifax!! A very poor and disappointing service in my opinion. I hope the FCA take note as this is a sure fire way of attempting to keep customers in debt!!

provista_2

Pay from your bank online no problem

grumbler

>> Halifax Clarity - ways to make extra payments?

PeacefulWaters

chimpychimp wrote: »

Anyone else noticed how Halifax have purposefully made their Mastercard credit card difficult to make additional payments on unless you hold a Halifax current account? Most providers allow you to make additional payments when you're logged in online...but not Halifax!! A very poor and disappointing service in my opinion.

They provide online statements. On those statements they list numerous ways of paying.

What you seem to want to do is pull the money out of your current account from the Halifax credit card screens. Do it the other way round. Push it out of your current account.

I hope the FCA take note as this is a sure fire way of attempting to keep customers in debt!!

This is a silly statement. If they don't want to offer debit card payments they don't have to. There are lots of other ways of paying if you can be bothered.

ManAtHome

Halifax have been clunky at pulling money for years. As others have advised, push the cash from your (non-Halifax) current account.

Fruit_and_Nut_Case

chimpychimp wrote: »

I hope the FCA take note as this is a sure fire way of attempting to keep customers in debt!!

Conspiracy Theories are that way

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Drp8713

Just open up an online e saver, you get the account number and sort code in seconds, then can transfer from it to the credit card.

It actually helps you not to get in debt, as every time I use the clarity I move the same amount of cash from my debit card to the e saver

System

You can pay money directly into the credit card account with correct payment account number, sort code and the card number as a reference.

I take it the OP wants Halifax to take debit card payments?

Faster Payment or cash payments over the counter at BOS / Halifax are all free and faster than debit card.

Drp8713 wrote: »

Just open up an online e saver, you get the account number and sort code in seconds, then can transfer from it to the credit card.

It actually helps you not to get in debt, as every time I use the clarity I move the same amount of cash from my debit card to the e saver

Mr_Goodkat

Why not open a Halifax reward current account and benefit on £60 p/a then do all the overpayments you want?

Alternatively just send FPS from your current account elsewhere

Unless it is a Clarity for foreign transactions why have a MasterCard with Halifax anyway? Better options elsewhere

20aday

One thing Halifax are definitely clunky about is zeroing a credit limit on a MasterCard that I closed with them nearly two months ago!

When I held the card, however, I set up Faster Payments with NatWest and pushed through payments that way!

brendon

I think it's just a bad website. It doesn't let me pay even from a Halifax current account. I have to do a transfer using the account no/sort code/reference.