District Enforcement Staffordshire Uni

fedupwithitall

Hello, I have started this seperate thread because from my reading so far it appears this PPC are working on a different basis from most of the others.

The RK is a staff member and was told to await an email link to apply for a permit. The link was never forthcoming and the RK contacted the Director of Campus and Commercial Services to enquire what to do.

A link was then provided but when followed, would not accept the details given. Subsequent emails to the Director advised admin had entered incorrect details, which is the reason the link would not work. Once updated with the correct details, the linked worked and the RK submitted an application for a permit.

During this time a PCN was placed on the windscreen and this was ignored as it was thought the mistake from admin would cancel out the charge.

A week later DE permits section suspended the application pending the RK submitting an appeal.

Other actions have been taken since which I do not want to put on open forum to avoid identifying the driver but suffice to say a further 2 PCNs have been issued since.

Depite making it clear that the RK would not enter into correspondence with DE, an email sent to DE Permit section has been forwarded to DE Appeals, which has rejected the "appeal." However, they have issued a POPLA code, but only one covering all three PCNs.

Could someone please advise whether it is acceptable to issue only one code and should the advice read on here regarding appealing to POLA and requesting VAT invoices etc still be followed in these circumstances rather than continung to engage with DE and insisting the Director intervene to cancel the charges?

Thanks for any advice.

da_rule

Has the person contacted DE in relation to each of the PCB's separately or just the first one?

fedupwithitall

Only contact was regarding suspension of permit application and even then contact stated RK would not engage with DE appeals as denied any wrongdoing. Permits sent it to appeal anyway. Emails from DE include all 3 PCN numbers but only one POPLA code provided.

da_rule

So 'Permits' which I assume is a Uni department contacted DE and they are treating this as an appeal? Something doesn't sound right about this to be honest, DE are agents of the Uni so the Uni can just instruct them to cancel the PCN's.

4consumerrights

District Enforcement often play this little trick of issuing one POPLA code for multiple tickets - however this is now even more confusing due to the dates that they were given.

Normally I would say complain to the BPA - however they will not do anything as DE are no longer with the BPA and have joined the IPC.

I know what I would like to say regarding your description of events - however I am mindful of the actions of District Enforcement who by the way monitor this forum like hawks - Hi boys !!!

I would argue that this is a frustrated contract scenario in the light that it is District Enforcment who handle the permits for the site and applications are made directly to them for this - the questions asked are IMO a direct breach of the DPA . It is not this person's fault that their permit did not materialise and ridiculous to withhold issuing a permit due to an appeal being made.

District Enforcement joined the IPC on 31st March so if any FCNs are issued after that date then the appeals process will by via the IPC.

The signage also relies on contractual charge basis - despite permits being issued and so special wording for appeals are required in this instance. I would also request that a VAT invoice be issued with respect to these charges and District Enforcement are very reluctant to supply one.

If the staff member belongs to a union may be worth getting in touch with them and also I would contact local trading standards regarding how they are demanding permits but then failing to supply and issuing charges.


DA_Rule - think you mean PCN - don't confuse the OP further - however they call them FCN s lol

da_rule

@4CR thanks - I have no idea what a PCB is, it must be late.

The fact that they've changed to the IPC could be important though, depending on the date the PCN's were issued, the POPLA code may only apply to the first one if the second 2 were issued after they joined the IPC.

fedupwithitall

Applications for permits are made to a different email address at DE than the appeals section at DE but yes, I too am of the view the Uni could cancel them, hence why RK is refusing to communicate with DE over the PCN but is communicating with them over securing a permit.

It all stinks really!

da_rule

What we really need is some dates. And also, your friend needs to communicate, at the end of the day it will be him who could end up in court (i'm not sure how litigious this parking company is).

4consumerrights

fedupwithitall wrote: »

Applications for permits are made to a different email address at DE than the appeals section at DE but yes, I too am of the view the Uni could cancel them, hence why RK is refusing to communicate with DE over the PCN but is communicating with them over securing a permit.

It all stinks really!

It is the same company - more than one email address can be set up .

The Uni could authorise cancellation - however from past experience in this matter they seem to overlook this option .

District Enforcement are former law students at Staffordshire uni (there were 3, but one director resigned and a new director joined). The company was set up using a local scheme for new business (forget what it is called at the moment) and have extended the contract to 2015.

District Enforcement's Ntk's do not invoke keeper liability under POFA and so rely on only the driver being pursued.

4consumerrights

da_rule wrote: »

What we really need is some dates. And also, the RK needs to communicate, at the end of the day it will be him who could end up in court (i'm not sure how litigious this parking company is).

They do take people to court.

fedupwithitall

@4consumerrights

all PCNs were issued before March this year. Staff member not in union bll follow advice re trading standards and VAT invoice.

Information was requested following response and suspension of application for a permit which is still not forthcoming but cannot post here as obviously monitored.

Only after this second request for the information was the email moved to an appeal by DE. Will POPLA consider all 3 PCNs with only 1 appeal code?

Thanks for your response.