Console repair (ripped off)

paddyrg

I don't know consoles etc, but could it be an overheating issue - maybe your power supply (if separate from the device) is not performing as well as the one the shop used?

bod1467

hggcraig wrote: »

If it didn't cost too much I'd take him to small claims court anyway. It's not the money it's more the principal.

If you raise SCC action and win, your costs in bringing the action (filing fee, hearing fee) are (usually) payable by the losing party.

hggcraig

paddyrg wrote: »

I don't know consoles etc, but could it be an overheating issue - maybe your power supply (if separate from the device) is not performing as well as the one the shop used?

He used my leads

powerful_Rogue

File online with the SCC. As already said, if he loses he will have to pay your fees.

Personally id file a claim without a second hesitation.

powerful_Rogue

Further to add, didnt you ask him to connect it up instore to show him the issue before he sent if off?

philatio

File a SCC claim.
It's unlikely you'll get your money back but it might annoy him a bit.

I've seen this time and time again with this independent 'computer shops'. I'm sure there are good ones out there.. just not that many it seems.

hggcraig

powerful_Rogue wrote: »

Further to add, didnt you ask him to connect it up instore to show him the issue before he sent if off?

I showed him a video on my phone of the computer freezing and not reading the discs

hggcraig

philatio wrote: »

File a SCC claim.
It's unlikely you'll get your money back but it might annoy him a bit.

I've seen this time and time again with this independent 'computer shops'. I'm sure there are good ones out there.. just not that many it seems.

Is there much point if I'm unlikely to get my money back?

Cheers for help everyone

gik

hggcraig wrote: »

I showed him a video on my phone of the computer freezing and not reading the discs

Can you not demonstrate the problem 'live' on his premises?

powerful_Rogue

hggcraig wrote: »

Is there much point if I'm unlikely to get my money back?

Cheers for help everyone

I personally think you would have a good chance of getting your money back if you went to the small claims court.

If I was in your situation, I would take it somewhere reputable to get it repaired - possibly even with Sony. At least that way it will come back with a report on what repair has been carried out.

File the report as evidence with the SCC.