Dollar 49

NYM

According to the article in the attached link, the deadline for reclaiming was 31st March 2013

http://www.confused.com/life-insurance/articles/care-home-fees-scandal-thousands-face-compensation-deadline

Read this link, it has the various steps (and deadline dates!) you need to have taken to reclaim the fees.
http://www.moneysavingexpert.com/family/care-home-costs-reclaiming

Dollar49

I already have a claim ongoing from 2012. I need the proof of payments for this.

NYM

Dollar49 wrote: »

I already have a claim ongoing from 2012. I need the proof of payments for this.

I don't really understand why you need to prove payments were made. If the Care Home hadn't been paid and the family were expected to cover the costs, they'd have chased you for it pretty darn quick.

Wouldn't your local Primary Care Trust have records of all payments received ?

Try the Local Government Ombudsman
http://www.lgo.org.uk/adult-social-care/

Dollar49

I agree, but it is the amount of the payments that is the criteria.

Dollar49

Dollar49 wrote: »

I agree, but it is the amount of the payments that is the criteria.

Apparently the records of someone who has passed away stay with previous owners of the home, and they are ignoring my requests.

NYM

Dollar49 wrote: »

Apparently the records of someone who has passed away stay with previous owners of the home, and they are ignoring my requests.

Did you try the Local Government Ombudsman ?

Dollar49

I have spoken to the Local Government ombudsman and they have taken details in case I wish to proceed with a complaint. I am giving it a while longer.

Dollar49

I have now been told that the Government ombudsman may not be able to help me obtain these financial records I desperately need and to try the Information Commissioner. I contacted them yesterday, and they say they can help me and to send all the information that I have into them in writing. Sooooo, we will see!!!!

Dollar49

No go with that one either !!!!!

rogerblack

Bank statements will take a maximum of ten pounds to obtain under a subject access request.