Ebay, if it's in the picture is it part of auction?

AmberJ

Hi, I wondered if someone could give me a bit of advice....

I recently bought a handbag on Ebay which I could never have afforded new and in the picture it was shown sat on its dustbag.

When bag arrived there was no dustbag so I contacted seller who said she hadn't said dustbag was included.

Because it was in the picture and was same make as bag I thought it was only reasonable to assume it would come in it.

I know it sounds silly to be fretting over a dustbag but the handbag is a huge treat to me and I wanted to keep it in it.

Is there an Ebay rule that says she should have sent it. I thought there might be but then thought if something was shown sat on a table you wouldn't expect to receive that!

Thank you for anyone's opinion and sorry for the waffle!

soolin

If the actual item shows something that can be reasonably expected to be delivered with it then I would expect that additional item.

I would therefore expect a dustbag with a handbag, but not a table that it was displayed on.

venetianlagoon

I probably would have expected it, but she doesn't have to include it if it is not in the description.

ballisticbrian

Have a look at the wording of the advert again to double check that it doesn't say "dust bag not included" as that would over-ride what soolin said, or Included in auction: handbag only.

AmberJ

Thank you for your replies. It definitely didn't say in listing it wasn't included, it was one of those one line listings with just the very basics. I'll ask her to send it on separately and hope she's reasonable.

Thanks again

mgdavid

AmberJ wrote: »

Thank you for your replies. It definitely didn't say in listing it wasn't included, it was one of those one line listings with just the very basics. I'll ask her to send it on separately and hope she's reasonable.

Thanks again

I'd offer to pay the postage and a quid extra if you really want it, the gesture may help :-)

Strapped

No.
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LadyCoupon

I would say yes if it was in the picture and it was to do with the item bought. If I bought a dvd, I would expect the box with it, not just the disc, if it showed in the picture that is.

ballisticbrian

LadyCoupon wrote: »

I would say yes if it was in the picture and it was to do with the item bought. If I bought a dvd, I would expect the box with it, not just the disc, if it showed in the picture that is.

While I agree with you, the funny thing is I bought an antivirus program from a professional company whose been around years (big respected company) and it was pictured full retail box and it came as CD ROMs in a jiffy bag. I complained and they replied, "what did you expect us to advertise, a picture of a jiffy bag???"

eddddy

Hi AmberJ

The legal position would be, having seen the listing what would a "reasonable person" expect?

(So, of the above posters, who do you think is a reasonable person!!!)

campdave

There's no such thing as a reasonable person on ebay