Jobcentre public toilet facilities

ArtoDeeto

crosslegs wrote: »

Are government Jobcentre buildings required to have toilet facilities available for public use ?

NO they are not

dickydonkin

fairy-girl wrote: »

The job centre is not there to find people work, it's there to ensure conditionality is met.

Then shouldn't it be renamed to the 'meeting conditionality centre' then?

Job Centre - a misnomer if ever there was one!

BillJones

dickydonkin wrote: »

Job Centre - a misnomer if ever there was one!

They've never really been about finding any sort of decent jobs. Twenty-odd years ago I realised this when wandering over to the local one at the end of my finals. I wanted to be a physicist, and was surprised to find that all the vacancies were for cleaners, kitchen staff and taxi drivers. Very few jobs in particle physics were inn evidence.

Of course, I realised my mistake, and have never been back since, so it's strange to see people on here who still think that the job centre has some responsibility to find a job for them, and that it's much more than a place to ensure that the claimants are carrying out their part of the benefits contract.

J_i_m

BillJones wrote: »

Since when has a jobcentre had customers?

What exactly are you buying from them? They are giving you a service for free. This attitude is possibly why you are still using them after so long.

The term 'Customer' isn't simply limited to someone who buys/pays for a product of service.

Customer broadly refers to any person who could reasonably expect a service of you.

Now, it could be a member of a public has stopped to ask a shopping centre security guard "which way is it to the toilet?". That person isn't buying anything of the security services.. they may not even be at the centre to shop. But that wouldn't make it reasonable for the security guard to ignore the request.

A customer could be anybody (or anybody who could reasonably expect a service of you);

It could be your manager, delegating a task to you

It could be a colleague asking for your assistance because they've got more to do than you.

It could be a visitor asking for directions, to meet their appointment

It could be the postman delivering/collecting the company mail, they need you to sign for it, and hand over the outgoing post.

It could be the estates contractors come to repair that faulty light fitting, they need you to direct them to it etc..

These job seekers attending a training course at the Jobcentre are receiving a service from the Jobcentre and therefore they are a customer of the jobcentre. And after all... no job seekers means no business for the job centre.

Really, Bill. I am quite surprised. For someone who set sets such a high store on work ethic and aspiration. You seem to have a very primitive idea on customer service, I would have thought that you of all people should recognise that customer service applies to pretty much everybody who you may have to deal with, whether a direct buying customer or not.

dickydonkin

BillJones wrote: »

They've never really been about finding any sort of decent jobs. Twenty-odd years ago I realised this when wandering over to the local one at the end of my finals. I wanted to be a physicist, and was surprised to find that all the vacancies were for cleaners, kitchen staff and taxi drivers. Very few jobs in particle physics were inn evidence.

Of course, I realised my mistake, and have never been back since, so it's strange to see people on here who still think that the job centre has some responsibility to find a job for them, and that it's much more than a place to ensure that the claimants are carrying out their part of the benefits contract.

How do you define a 'decent job'? - what may not be 'decent' for you may be the pinnacle of someones career for someone else. What a crass comment.

So based on 'wandering in' to your 'local one' on a single occasion twenty odd years ago (did JCP exist then?) due to there being 'very few jobs' in particle physics available, you never went back.....so as there were 'very few' of the roles you suggested, there must have been some - although I suspect that comment was sarcastic.

Many may suggest that you have little basis to express an opinion of the job centres based on a single visit some time ago.

Did you actually apply for one of the 'very few' technical jobs available or were you just more discerning? - strange when you obviously had little if any experience in such a role.

The labour market 20 odd years ago was a different beast. You will have found that the jobs you alluded to have been in short supply over the recent years.

I was seeking a technical position at the time I was made redundant, and yes - I was offered totally unsuitable positions by JCP agents - but I did some of them until I got the job I wanted when the labour market became more favourable.

Incidentally, it is the DWP who refer the users of the jobcentres as 'customers'