Jobcentre public toilet facilities

Denning.

The nhs give you a toilet card If you have need for toilet at unknown times. The JC will let you use staff toilets.

Indie_Kid

Denning. wrote: »

The nhs give you a toilet card If you have need for toilet at unknown times. The JC will let you use staff toilets.

There was a news story recently where someone had one of those cards and was refused access to a toilet at the JC.

crosslegs

Denning. wrote: »

The nhs give you a toilet card If you have need for toilet at unknown times. The JC will let you use staff toilets.

That's the point though they won't let their 'customers' who were 'invited' to attend the course (else be sanctioned) use the JC toilets.
At the first day the mixed group of 10 'customers' were offered
water as a refreshment then told by their 'tutor' (external contractor ?) that no toilets could be made available to them during the 2 hour lesson along with other obvious 'rules' such as no alcohol permitted.:eek:

redcard

WestonDave wrote: »

Call it preparation for work! You'll probably be expected to be able to concentrate on your work for 2 hours at a time without nipping off to the loo every five minutes so its good practice!

What a load of piffel.

2 hours, 5 minutes. Make your mind up.

Bogof_Babe

Disgraceful :mad:. And the medical profession wonder why people don't drink enough water to stay hydrated .

fruitedeli

crosslegs wrote: »

That's the point though they won't let their 'customers' who were 'invited' to attend the course (else be sanctioned) use the JC toilets.
At the first day the mixed group of 10 'customers' were offered
water as a refreshment then told by their 'tutor' (external contractor ?) that no toilets could be made available to them during the 2 hour lesson along with other obvious 'rules' such as no alcohol permitted.:eek:

JSA claimants are NOT customers. You are not 'invited' to attend those courses. You are asked to comply or be sanctioned. An invitation to an event is not compulsory. You are simply told to do something if you want to continue claiming money from us tax payers. Service providers aim to please customers, but as a JSA claimant you are trying to satisfy the job centre.

Denning.

Indie_Kid wrote: »

There was a news story recently where someone had one of those cards and was refused access to a toilet at the JC.

If you say so. Doesn't prove the absent of policy. Employees make mistakes all the time.

crosslegs wrote: »

That's the point though they won't let their 'customers' who were 'invited' to attend the course (else be sanctioned) use the JC toilets.
At the first day the mixed group of 10 'customers' were offered
water as a refreshment then told by their 'tutor' (external contractor ?) that no toilets could be made available to them during the 2 hour lesson along with other obvious 'rules' such as no alcohol permitted.:eek:

Yeah I don't care, it's Not unreasonable to Not provide toilets for all.

sleepymans

I think you should sue for compensation if you have had to attend a location without toilet facilities....and whilst your at it why not sue for distress and discriminatiom....£10k sounds about fair, no?

crosslegs

fruitedeli wrote: »

JSA claimants are NOT customers. You are not 'invited' to attend those courses. You are asked to comply or be sanctioned. An invitation to an event is not compulsory. You are simply told to do something if you want to continue claiming money from us tax payers. Service providers aim to please customers, but as a JSA claimant you are trying to satisfy the job centre.

It's the terminology used in the papers they hand out :

'You have been referred to the following Opportunity....this provision.....your coach......personal adviser etc.

tomtontom

It is frustrating for the genuine people attending the JCP, but the reason they do not offer toilet facilities is because of other claimants. Some offices used to have them, but they were frequented by druggies and prostitutes - the cost and risk involved outweighed the benefits. They have even closed the toilets at the bus station for the same reason