Parking Eye Further Help Please

Stroma

You are not appealing to the dvla and bpa, you are making complaints about parking eye not giving you a popla code on their rejection to you. You need to scan this letter into both.

jon_efc

i have now sent the letter, and also the 2 x emails... lets see what happens ! Thankyou in advance

Stroma

But you have sent the above letters to bpa and dvla, they are not interested in the reason why you appealed to the parking company at all. I said above you need to make complaints not sending them what it looks like an appeal.

jon_efc

Hi Stroma,

The emails i sent to BPA and DVLA are as follows, obviously i tweeked the original email to them, and although i mention about the claim, i am complaining to them as well.

I do hope this is ok, as i thought it was an ok complaint ! :

---

Dear Sir / Madam,

REF Number : ****

I am contacting you with regards to a Parking Eye Invoice dated ****/2014 for parking in *** Retail Car Park, ****. I have attempted to contact Parking Eye through the means advertised on their invoice, however failed to get a response from the Webform contact, and received an automated, and irrelevant letter back dated ****/2014.

As explained in my letter to Parking Eye I strongly dispute their invoice to myself, and have denied all liability to this company on the following basis:

1) The amount being claimed is not a genuine pre-estimate of loss to your company or the landowner
2) Their signage does not comply with your ATA Code of Practice and was not sufficiently prominent to create any contract
3) They are not the landowner and do not have the standing to offer contracts nor to bring a claim for trespass

The letter I have received back from Parking Eye was a "Rejection of Invalid Invoice" and failed to provide me with any POPLA Code and as such breaches the BPA code of practice.

I have now had to resend a further letter, chasing for a POPLA code to try and dispute this invoice which I am extremely unhappy about. I am finding their approach to dealing with this matter very unsatisfactory, with no response to any of my queries or issues, and completely ignoring all evidence sent.

If parking eye persist in the manner they are currently undertaking, I will make it my task to contact all the local shops, as well as local media.

As you are the main person to get in touch with, I would hope you will be able to deal with this issue, as a matter of urgency.

I look forward to your swift and prompt reply to this very serious and worrying issue.

Yours,

******

Stroma

Its to late now as its been sent, but if it was me I wouldn't have sent that. Still lets see if they come back with anything.

jon_efc

fingers crossed. Do you think i should still win this case?

Stroma

If you get it to popla then yes you will, but as for parking eye, they are a belligerent company and they could make a claim. So keep all letters including envelopes if they are dated, and keep an eye out for anything. But this should be sorted and gone through popla I am thinking.

ampersand

It's a pity you didn't stick to Strroma's #5, but it's wait and see time now.

Everyone would win if it was up to us, but it isn't. Similarly, no-one would receive unenforceable 'invoices' for parking on private land, because these largely unregulated scumpanies would have no business.

You have chosen to do it your way, so fingers crossed.

jon_efc

Already got everything i have sent etc documented, and also the recorded delivery slips etc.

Didnt keep the envelopes from them, but i will do from now on !! Thankyou again ..

How can they not provide you with a POPLA code, if that is there procedure?

Sounds crazy !

Stroma

jon_efc wrote: »

How can they not provide you with a POPLA code, if that is there procedure?

Because this lot break the BPA Code of Practice with impunity, have a look at this blog

http://parking-prankster.blogspot.co.uk/2014/03/dr-julian-lewis-mp-gets-to-heart-of.html

Have a read of the rest of the blog, it has a LOT about parking eeye