Help me with o2 and a huge phone bill!

bob_bobson

looks like a reward for the !!!!less again

samba

mj2000uk wrote: »

No, never result to insults.

Lots of talk about switching and lots of talk about partnerships!

Telling off a child/teenager is not "resulting (sic) to insults". Sounds like you have a problem with discipline.

Also you say you are not looking for someone to blame, but in your first post you say "I am let down by o2 here". So you ARE blaming o2, and what's worse can't even admit it! I don't think you are setting a very good to your teenager here.

tomtontom

Call me a cynic but I'm smelling BS ...

mj2000uk wrote: »

I have a problem because the company I am employed by does not have a UK registered office and so any leasing agreement would be arranged from the head office in Spain.

mj2000uk wrote: »

I told them I work as a data analyst with Ofcm.

corf999

I thought it was obvious she lied about working for ofcom to encourage o2 to do something.

I am also disappointed with the outcome, essentially it means that other o2 customers are paying her bill for her.

Silk

msalah wrote: »

What can be the best way to avoid from expensive roaming charges while traveling to the different countries? Any Idea Please? I am traveling to several countries for business purpose but always face bitter experience of expensive bill while coming back to home country.....

Don't take your phone abroad and refrain from making multiple inane posts on forums

mobilejunkie

You took the words right out of my mouth!

MrsE_2

pimento wrote: »

O2 won't care. They are the same as all the others and will replace your contracts with new ones from an equivalent angry parent decamping from Vodafone or EE.

As has been pointed out a few times now.
They are NOT all the same & Tesco are the only providers who operate a child/teen suitable option.

You select your package & that's what they get. If they run out & need extra they can buy a top up like a payg.

DCFC79

So whats the moral of the story here then ?

Quiet_Spark

DCFC79 wrote: »

So whats the moral of the story here then ?

Scream, shout, refuse to accept your responsibilities or administer parental control and some other mug will end up paying for it somewhere along the line.

I wish I'd been the CS rep that had to take that call, because I know exactly what my response would have been the minute the idle threats/lies started coming out.

Anoneemoose

Quiet_Spark wrote: »

Scream, shout, refuse to accept your responsibilities or administer parental control and some other mug will end up paying for it somewhere along the line.

I wish I'd been the CS rep that had to take that call, because I know exactly what my response would have been the minute the idle threats/lies started coming out.

Me too!! I can't tell you the amount of times I was threatened with that on a call and I can categorically tell you it has no effect whatsover, other than giving the advisor a chuckle!!

And as others have said, it seems like OP was given the credit (if in fact that part is true), just to shut them up and get them off the phone.