ERUDIO student loans help

dizzybuff

I've just received an email from the adjudicator waffling on about her reasonings. Been told it will bethree to six months before an onbadsman looks at it. I'm about to fill in another day as my circumstances have changed once again. All I want them to do is admit they got the calculation incorrect !!!!!!. My benefits mean I am over the threshold. I'm worse off single with them. Than I ever have been. Go figure

erudioed

I just saw a documentary on the BBC called The Super Rich and US by Jacques Perretti that i thought rather pertinent about this whole debt issue. Especially the 2nd and final part. It explains where this current wave of selling debt/loans etc originated. Maybe it will be of interest to others, so i thought i would mention it here!

dizzybuff

Oh and the adjudicator has just informed me erudio are not a debt collection agency. I've enquired with her what she thinks they are then.

Lungboy

Technically I suppose she's right. However, their parent company is a DCA, and Erudio are basically just a shell.

Cook1e

I was curios what Erudio stands for and found this

erudio (Latin)
Origin & history
From ē ("out") + rudis ("rude").
Pronunciation
(Classical): IPA: /eː.ru.di.oː/
Verb
I instruct, educate, cultivate.

Out and Rude explains all.

dizzybuff

“…these type of student loans (known as mortgage style loans) were owned and administered by SLC. These accounts have since been sold by SLC to Erudio who are now the new legal owners Erudio took over the administration of your account.”



I hope this clarifies things.

The adjudicators reply
Actually no it doesn't clarify what erudio are.

fermi

Some FOS adjudicators seem to be arrogant and ignorant individuals programmed to never admit they were wrong, no matter what evidence you present them with. The recruitment standards they use are laughable, which allows some of them to be utterly useless and not fit for their jobs.

Some can be good though, but there are just too many bad ones.

Forever

The FOS has recently gotten back to me.

They have decided that I should get the original 25.00 GBP compensation that I should have received from Erudio when I originally complained to them, plus another 75.00 GBP for all the stress and bother that Erudio has caused me.

They did not uphold my complaint regarding reporting to CRAs, because my original contract consented to this. I am disappointed with this.

Anyway, I have decided to accept the FOS's decision, and take the 100 GBP. I am not holding my breath that I will ever receive this 100 GBP considering I never received Erudio's initial offer of 25.00 GBP compensation last summer.

So I'll imagine I am going to have to waste more time complaining to Erudio, and then the FOS again real soon....

dizzybuff

Oh she's been right all along apparently. But cutting and pasting erudios policy is not answering questions. I will start putting money aside for the arrears. It's taken all together ten months to get here, the adudicator has failed to say that they have miscalculated my deferment. Which they have. In fact I don't even think she's looked at it to be honest and just made her mind up that they are right because they say they are.

I am doing a daf tonight. Need to make sure I delete the appropriate things.



tucked off completely.

eroneo

Forever wrote: »

They did not uphold my complaint regarding reporting to CRAs, because my original contract consented to this.

Where did you consent to this? Were ALL your loans taken before 98? The credit agreements changed from 98 onwards. The old type had clause 16 "we may however, if we judge appropriate, disclose to any person..."

But the post 98 ones had clause 12. which limited CRA dislosure to only happen if you breach the agreement.

I'm interested in exactly what grounds the FOS said you gave consent? Neither 12 nor 16 give consent. The lender can supposedly do those things without your consent. 16 is too wide to be fair and is not specific enough to comply with the fair processing requirements of the Data Protection Act.

Neither 16 nor 12 authorise credit checks.