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EE charge me £20 for "0"

50Twuncle
50Twuncle Posts: 10,763 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
in Mobiles
I requested an Unlocking code for my Tmobile Samsung Note phone - they charged me over £20 for this
The number arrived by email this morning - after waiting 2 weeks for it....
Guess what it is - "0"
something is wrong - I think ?
«13

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Does it work is the only question not what is the number or even how many digits .
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    JJ_Egan wrote: »
    Does it work is the only question not what is the number or even how many digits .

    No idea - apparently I need a rival SIM to complete the action
  • Quiet_Spark
    Quiet_Spark Posts: 1,093 Forumite
    Wouldn't have cost you a single penny, and you could have done it there and then if you searched the forum beforehand ;)

    http://forums.moneysavingexpert.com/showpost.php?p=64703891&postcount=2
    Understeer is when you hit a wall with the front of your car
    Oversteer is when you hit a wall with the back of your car
    Horsepower is how fast your car hits the wall
    Torque is how far your car sends the wall across the field once you've hit it
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 13 March 2014 at 7:46PM
    Quiet_Spark wrote: »
    Wouldn't have cost you a single penny, and you could have done it there and then if you searched the forum beforehand ;)

    http://forums.moneysavingexpert.com/showpost.php?p=64703891&postcount=2

    Thanks
    There is quite a difference between the code that EE sold me - "0"
    And the code on your link. ...
    Why do you imagine that is ?
    Will this affect my phone in the next 2 months before my contract expires or should I leave this until later ?
  • Quiet_Spark
    Quiet_Spark Posts: 1,093 Forumite
    You can attempt the unlock procedure any time you like, it won't change anything with regard to your current service.
    Understeer is when you hit a wall with the front of your car
    Oversteer is when you hit a wall with the back of your car
    Horsepower is how fast your car hits the wall
    Torque is how far your car sends the wall across the field once you've hit it
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Has anyone else been given this code - "0" by EE - and been charged over £20 for it ?
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I assume that the requirement to fit another SIM in - whilst "unlocking the phone" is normal practice and not designed to make it harder to leave EE ?
    I don't yet have another SIM - But if I borrow one from someone else, for a couple of minutes - will that do ?
    ie Does it have to be the transferring SIM ?
  • d123
    d123 Posts: 8,758 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    50Twuncle wrote: »
    I assume that the requirement to fit another SIM in - whilst "unlocking the phone" is normal practice and not designed to make it harder to leave EE ?
    Yes.
    50Twuncle wrote: »
    I don't yet have another SIM - But if I borrow one from someone else, for a couple of minutes - will that do ?
    Yes
    50Twuncle wrote: »
    ie Does it have to be the transferring SIM ?
    No

    Though I'd be surprised if any phone unlocking code was "0", have you asked for clarification from the unlocking team at EE?
    ====
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Yes - no reply though
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    EE do not have any Customer Service - I emailed Executive Office yesterday requesting a response by COP today - guess what - NOTHING !!
    Why does any bother with these JOKERS ?
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