Invoice in the wrong name.

Jim_Jupiter

Fair enough it seems i'm in the minority in suggesting paying it.

As such I advise you write (pen and paper) to the original company detailing the name error and requesting a new invoice with your correct name on it. Get it signed delivery and keep a copy for yourself.

Jim_Jupiter

ThumbRemote wrote: »

Strange question. They have already said they owe the amount of money printed on the invoice for the goods, to that company.

It may be that 'Kate Silverdale' has also ordered exactly the same goods and owes the same amount, and OP is being sent her invoice. Or it may just be that the company have messed up the name. Either way, it's for the company to correct.

It's not a strange question - I'm trying to ascertain if there's an account number, or sales number or whatever. If that matches any original paperwork she may have then I really don't see the risk in paying that invoice.

bod1467

Follow my advice on post #2.

Also write to the original company demanding a correctly named and addressed invoice. Also state that this situation is unchanged from previous communications, therefore any costs relating to unwarranted debt collection activities are not accepted and will not be paid.

In both cases post at the PO (first class) and get a certificate of posting* for each. Keep printed copies of all correspondence, including what you send.

* Don't send letters recorded/signed-for, as if the recipient refuses to sign then there is proof that they have NOT received your letters. The Interpretations Act 1978 says that documents sent with proof (certificate) of posting are deemed served (delivered) within the normal delivery period for the method chosen (2 working days in the case of first class).

shaun_from_Africa

Jim_Jupiter wrote: »

If that matches any original paperwork she may have then I really don't see the risk in paying that invoice.

If the OP was to pay the invoice with the incorrect name on it then they may end up getting a receipt also with incorrect details.

Depending on what the payment is for, this could possibly cause problems in the future if a claim is made due to faulty goods or services.