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Always click on the recent receipts button, near the bottom right of the screen. A couple of times I've thought everything loaded correctly but they weren't on the list.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0
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Can anyone on here tell me how to set up the TV meter? They sent me mine because of the covid situation but no instructions for the TV meter. I managed the web one ok.0
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Have you installed the clamp around the TV power cable, is the hardware fitted in place?
Gardener’s pest is chef’s escargot0 -
I can't submit bar codes, phone line is number unobtainable and the 'contact us' fails to connect to the server.
Looks like they are having a bad day; hope they fix it soon.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0 -
contact us is working for me0
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silvercar said:I can't submit bar codes, phone line is number unobtainable and the 'contact us' fails to connect to the server.
Looks like they are having a bad day; hope they fix it soon.
I had the same, it was up & running later in the day
Gardener’s pest is chef’s escargot0 -
Working fine today, just uploaded barcodes and receipts.
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All sorted now, thanks for the feedback.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0
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Rather suprised to have a phone call from them this morning asking if everything was okay as I hadn't transmitted since last Friday, 5th June. Explained that I hadn't been shopping until this morning (thanks to all the rain!) so they'd get this weeks this afternoon. He seemed happy with that and went away.
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Nice of them to check, but I know they do say transmit anyway, even if nothing, gets your points in at leastChocmonster7 said:Rather suprised to have a phone call from them this morning asking if everything was okay as I hadn't transmitted since last Friday, 5th June. Explained that I hadn't been shopping until this morning (thanks to all the rain!) so they'd get this weeks this afternoon. He seemed happy with that and went away.
Gardener’s pest is chef’s escargot0
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