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  • nanto3girls
    nanto3girls Posts: 5,951 Forumite
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    xsunnysuex wrote: »
    Just received this. I know I did submit everything. No idea what's going on. There was no panel number or name at all. Just ?

    Panel Number: ?

    Dear ?,

    We’ve noticed that you did not transmit your barcodes last week so you will not have received your 1,100 points today.

    The good news is we’re now giving you another chance. If you transmit your barcodes by midnight tonight, we’ll still give you 1,100 points for this week.

    This is an automatically generated email so please ignore it if you’ve already transmitted today or let us know why you can’t transmit.

    Best wishes,

    ShopandScan Team

    Please transmit every 7 days
    or more often if you want



    Just had the same email. I know I sent my barcodes on Sunday. Anyway tried to send them again today, it said you have not submitted any baarcodes, then it said your barcodes have been received.
    Tried ringing the Freephone number, but just get a squeaky noise. Maybe someone else could try ringing ,and see if they get through.
    Hope they haven't gone belly up.
  • chels
    chels Posts: 1,287 Forumite
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    Just spoke to Shop & Scan, I was advised the email was sent in error and that points will be credited as normal so I suspect we will receive them sometime today or tomorrow.
  • judexx
    judexx Posts: 495 Forumite
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    chels wrote: »
    Just spoke to Shop & Scan, I was advised the email was sent in error and that points will be credited as normal so I suspect we will receive them sometime today or tomorrow.

    Yep - same happened with me - bet the Helpline are really cursing whoever hit the button sending that email out :D
  • chels
    chels Posts: 1,287 Forumite
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    judexx wrote: »
    Yep - same happened with me - bet the Helpline are really cursing whoever hit the button sending that email out :D

    When I rang, I was 9th in the queue so I expect all the other people were asking the same question, the chap I spoke to, whilst friendly, seemed keen for me to get off the phone lol.
  • maiden_scotland
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    Points have been awarded :)
    Congratulations! Your account has just been credited with 1100 Reward Points from "Shopandscan Rewards" for "Weekly Shopping Trip Download 22/03/2015".
  • gunman786
    gunman786 Posts: 85 Forumite
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    Can someone invite me to shop and scan please
    Hello there
  • nanto3girls
    nanto3girls Posts: 5,951 Forumite
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    We can't invite you to shop and scan, you need to register your details here.


    https://www.volunteer4panels.com/
  • Aesop
    Aesop Posts: 23,773 Forumite
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    Is anyone else having problems transmitting shop and scan barcodes today ? been trying on and off all weekend and it is timing out.
  • maiden_scotland
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    Aesop wrote: »
    Is anyone else having problems transmitting shop and scan barcodes today ? been trying on and off all weekend and it is timing out.

    I'd managed to transmit mine yesterday morning, but the week before I'd a few problems uploading my receipt.
  • Aesop
    Aesop Posts: 23,773 Forumite
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    Thankyou maiden_Scotland will give them a ring this morning
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