Dress return.

a.kav26

Thank you for your continued advice. It is much appreciated. This is obviously not going to go in my favour. I wasnt aware of bank transers being a warning sign and if im honest i had spent week researching her feedback on wedding forum websites that id believed id found someone helpful. plus when they said UK seller i belived in that.

Thank you anyway! your advice has really helped

DevCoder

Can you confirm it was bridalwear.co.uk ?

If so then its based here in Jersey, we have our own version of SOGA and DSR etc don't apply.

bod1467

Sorry - can you clarify something please? Was it .com or .co.uk you bought from?

macca9

bod1467 wrote: »

Sorry - can you clarify something please? Was it .com or .co.uk you bought from?

Hi bod, typing in .co.uk automatically takes you to a .com site

This has been a surreal experience, the emails we originally had with the vendor "Ann" were friendly, and helpful, even when the original complaint was sent to her, she was sympathetic and even offered a full refund to us.

The email I quoted from in the OP was quite obviously from the head office, the language was stilted and there was a reference to "our agent". I do hope their agent is still alive and hasn't been "disappeared" by our communist cousins

Many thanks to (almost) everyone who commented, at least we know where we are now, which is better than not.

hollydays

I looked at a photo of a pretty wedding dress on that site,the price just seemed too good to be true.next to it is written
Colors Available: White, Ivory. The dress shown on picture is for illustration purposed

Whatever does that mean?

hollydays

https://www.actionfraud.police.uk

You may want to discuss this with them, to see if they can offer you any advice.

shaun_from_Africa

hollydays wrote: »

The dress shown on picture is for illustration purposed

Whatever does that mean?

For illustration purposes:



What you actually get:

Bantex_2

a.kav26 wrote: »

Your ridiculous and unhelpful comment is not needed. I paid £1500 for a "BRITISH designer" to make my dress and that it the company im taking to court already for sending the complete wrong size and not honoring a refund and breaking the rules of the sale of goods act.

So you can take your ridiculous comment else where. How sad are you to come on to a dress forum on mse to make such a comment.

I purposely chose what i thought was a UK seller on the basis that it is the seller who gets the money so i fail to see how you comment makes any sense. get a life

Err, first sentence of the opening post says different.

frugal_mike

Bantex wrote: »

Err, first sentence of the opening post says different.

I think there has been a bit of a miscommunication. The OP relates to a Bridesmaid dress, whereas the British made dress in question (which is nothing to do with this thread) appears to be the wedding dress for the bride.

shaun_from_Africa

I think that paying £1500 for a dress from a British designer/manufacturer and £70 for one from a foreign company is definitely a case of the OP supporting the UK economy.