CP Plus, POPLA requested, now DR+

Stroma

Nope , I suggest you upload to tinypic then place the links here, minus what I said above

spacey2012

They might be trying the old
Two hats trick.

They refuse to issue POPLA insisting if challenged they are excising their right not to and pursue under "the old rules" They are entitled to do this.


Yet they issue documentation referring to POFA 2013 keeper liability and all that.

then they start playing smart !!!! and refusing to budge either way over either line.
What we have seen is people allowing the parking companies call all the shots, begging popla codes, writing appeals well beyond what is required to jump ever raising hoops to beg popla codes.

Refusal of ADR resolves keeper liability, they refuse a POPLA code issue a legal notice with certificate of postage that you discharge keeper liability due to failure to administer the appeal and issue a ADR offer.

5 times out of 5 this keeper discharge approach has seen a popla code by first class return post.
They are greedy, they are stupid.
Use it to your advantage.

docdrive

so just to clarify, I should do all of the following?
- ignore the debt recovery plus letter completely,
- send an email (as shown in above post) to BPA to raise a complaint against both CP Plus and DR+, with postal copies of letter to both companies
- send a registered letter to CP Plus saying that since they refuse to send a POPLA code they have refused ADR and therefore all keeper responsibility is discharged by myself


thanks all again

docdrive

tried with tinypics but the forum won't let me post any links as I'm a new member..

da_rule

Try posting the links broken (i.e with a space in it somewhere).

docdrive

i57.tinypic.com/ruz6eb.jpg[/IMG]


i61.tinypic.com/6gj7tx.jpg[/IMG]


take 3....

Stroma

http://i57.tinypic.com/ruz6eb.jpg

[url]Http://i61.tinypic.com/6gj7tx.jpg[/url]

Can't see the images as they are out of focus

docdrive

i60.tinypic.com/30liji9.png[/IMG]
i59.tinypic.com/jgleh3.png[/IMG]


plus the letter from debt recovery plus


i58.tinypic.com/2eoi43a.png[/IMG]


hopefully a bit clearer now.


does that change what I should do if theNtK came from CP Plus in the first place?

Coupon-mad

So-called NTK which is not compliant with POFA 2012 and didn't even come from CP Plus (guess who* sent it?!)

http://i60.tinypic.com/30liji9.png

http://i59.tinypic.com/jgleh3.png

And the letter from DRP:

http://i58.tinypic.com/2eoi43a.png

Your case is like this one involving Smart Parking but the same letter from the lovely 'Sarah Connor'!

https://forums.moneysavingexpert.com/discussion/4822680

So send an email like the one mentioned there. You can also say to the BPA that the NTK letter is clearly not POFA 2012 compliant, as

(a) it fails to identify the creditor which is pretty important in a letter written by a third party company pretending to look as if it's come from CP Plus.

(b) it fails to state the statutory wording needed under paragraph 8 of Schedule 4

(c) apparently they think these words: 'If within 28 days of the issue of this NTK you fail to provide us with details of the driver at the time of the incident then under the terms of Schedule 4 of the POFA 2012 you are liable for the parking charge...' is OK and compliant! But you are sure that the BPA will spot the several errors in that sentence alone.

(d) only add this is if DIDN'T arrive between day 29 and day 56 after the parking event.






* DRP sent it because it mentions CP Plus as 'their client' and identifies the sender as 'PCS' which is a trading name of....DRP!

docdrive

that's great, thank you for looking at that. just to clarify, in this case there was a contravention described on the NtK from Parking Collection Services (no valid permit), so can't use that in my appeal.
Also, I've now realised that when I thought I was writing to CP Plus as my 'soft appeal' to request a POPLA code, it was actually the address on the original NtK, which came from DR+ via PCS - so I haven't actually directly contacted CP Plus. Does that make a difference?


This is what I was going to email Steve Clark at BPA, does it cover all the bases?

I am in receipt of a letter dated xxxxxxxx from Debt Recovery Plus Ltd in relation to an alleged debt appertaining to an unpaid parking charge from CP Plus.
The original Notice to Keeper was sent to me as registered owner of the vehicle from Parking Collection Services, a trading name of Debt Recovery Plus Ltd. This is clearly not POFA 2012 compliant as it fails to identify the creditor, the aforementioned debt firm have no access to a POPLA code and are no longer members of the CSA. Along with this, the charge mentioned by Debt Recovery Plus Ltd is not a genuine pre-estimate of loss, and CP Plus do not own the car park so have no standing to pursue a charge.
I have already contacted CP Plus via Parking Collection Services on 5th February 2014 to ask them to supply a POPLA code for making an independent appeal prior to the receipt of the letter from Debt Recovery Plus Ltd, but have not received any further correspondence from them. I am making a formal complaint about CP Plus as they have failed to acknowledge my appeal within 14 days as per the BPA's Code of Practice.
Attached please find a copy of the NTK, a copy of my appeal sent by post, and a copy of the debt collector letter I have now received.
I would request that the BPA instruct their member to cancel this charge or issue a POPLA code
This letter is also a formal statement that Debt Recovery Plus must cease to contact me any further in this matter and any further communication will be deemed harassment and a formal claim for damages will be raised against their company directly should any further communication be received from themselves or another debt collector.
A copy of this letter is also being sent to CP Plus and Debt Recovery Plus Ltd to avoid any confusion.

Thanks again all!