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New Forum Layout -- WARNING !!! --

You may like to think twice about trying the new forum layout.

I logged in as "hamster", followed the links, clicked on the link to try the new layout and got a blank page.

Since then I can see the forum until I log in but after logging in every page is blank.

I need to log in to turn the option back off but when I log in I can't access anything so my account is effectively dead.

I've tried 5 different browsers and a mobile phone so it's not a browser issue.

Others don't seem to be having a problem so I don't know if it was because I was still on the old layout or because as a comper I have thousands of subscriptions to threads.

I've sent off an email to ask if MSE can fix my account but if not then hamster is no more :(
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Comments

  • sax11
    sax11 Posts: 3,250 Forumite
    Home Insurance Hacker!
    I always open links to the new forum layout in a new page - that way you can revert back to the old format if things go wrong. Bit late to say that now but could save others from the loss
  • Luckyone
    Luckyone Posts: 23,016 Forumite
    Xmas Saver!
    Oh Hamster!

    You can also post about it on the forum feed back section here:

    http://forums.moneysavingexpert.com/forumdisplay.php?f=50

    They might see it quicker?

    Hope you can get sorted out ASAP

    xxx
    This Post Has Been Sponsored By
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  • fire**fly
    fire**fly Posts: 148,056 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 March 2014 at 6:05PM
    I've been testing it for a few days now on & off & also the Alpha forum redesign & keep reverting back to the old one ok.
    please be a responsible pet owner & spay/neuter your pets, too many strays & not enough homes for them sadly. k2u58ioz4c8e.png




  • BlueBella
    BlueBella Posts: 10,374 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I am staying away from the 'new look' if it is causing problems!! I like it the way it is here and now! confused-caterpillar-smiley-emoticon.gif
    :TA big thanks to all who post and sprinkling lucky dust to all who enter :smileyhea
  • fire**fly
    fire**fly Posts: 148,056 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    BlueBella wrote: »
    I am staying away from the 'new look' if it is causing problems!! I like it the way it is here and now! confused-caterpillar-smiley-emoticon.gif

    but we may have to get used to it bella when they change over x
    please be a responsible pet owner & spay/neuter your pets, too many strays & not enough homes for them sadly. k2u58ioz4c8e.png




  • BlueBella
    BlueBella Posts: 10,374 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I think I would rather wait until they have ironed out all of the problems first.
    :TA big thanks to all who post and sprinkling lucky dust to all who enter :smileyhea
  • BlueBella
    BlueBella Posts: 10,374 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Do we have a date when the big change over is due to happen?
    :TA big thanks to all who post and sprinkling lucky dust to all who enter :smileyhea
  • fire**fly
    fire**fly Posts: 148,056 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    BlueBella wrote: »
    I am staying away from the 'new look' if it is causing problems!! I like it the way it is here and now! confused-caterpillar-smiley-emoticon.gif
    BlueBella wrote: »
    Do we have a date when the big change over is due to happen?

    don't think we're supposed to talk about it outside the threads for it bella :o x
    please be a responsible pet owner & spay/neuter your pets, too many strays & not enough homes for them sadly. k2u58ioz4c8e.png




  • sidsnot
    sidsnot Posts: 2,621 Forumite
    I've been Money Tipped!
    Unfortunately it is a well known fact that Hamsters do not have a long lifespan so I am fearing the worst but hopefully it is just a case of dizziness from spending too much time on the wheel and normal Hamster life will be resumed soon
  • Hi I was hamster,

    Sorry to hear about your problems. There's a Help button at the top of the screen. Please can you click it, and send an email to the appropriate email address?

    You seem to have been a little unlicky as we have a few hundred people switching back and forth between forum versions without issue. But we still need to investigate this thoroughly. So please get in touch. Thank you.

    Ian
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