Tesco best before dates - online orders

Zandoni

shaun_from_Africa wrote: »

Alternatively, it might be delivered at 8am.
What are they going to do, have multiple batches of every different perishable item so they can choose different ones depending on what time of the day the order gets delivered?

Who do you think would end up paying for all of this.

No you simply advertise it as a minimum of 2 days.

shaun_from_Africa

Zandoni wrote: »

No you simply advertise it as a minimum of 2 days.

Or alternatively, I suppose that they could advise their customers that the remaining best by life given includes the day of delivery, and have this information viewable before the order is placed so a customer can decide not to go ahead with the order if they don't think there enough of a life on the goods they are considering ordering.

Hang on though, isn't this exactly what they are already doing?

Zandoni

shaun_from_Africa wrote: »

Or alternatively, I suppose that they could advise their customers that the remaining best by life given includes the day of delivery, and have this information viewable before the order is placed so a customer can decide not to go ahead with the order if they don't think there enough of a life on the goods they are considering ordering.

Hang on though, isn't this exactly what they are already doing?

They are doing it in a misleading way, they advertise with a big 3+ days sign and in smaller print mention that it includes the day of delivery.


Too many people accept this type of advertising, that's how they get away with it.

aldredd

Zandoni wrote: »

They are doing it in a misleading way, they advertise with a big 3+ days sign and in smaller print mention that it includes the day of delivery.


Too many people accept this type of advertising, that's how they get away with it.

What's misleading about it?

Incidentally, when you get your order, at the top of the paperwork, below any substitutions will be any products falling short of the expected shelf life - always have a look here (though in this case they won't have shown as they were within the expected shelf life)

jackieblack

peachyprice wrote: »

It's a best before date anyway, it's not a use by date and it's only a guideline as to when they will be at their optimum, not a date after which they are not safe to eat.

Makes you wonder how we all survived before they started slapping dates on everything under the sun.

Quite right

In our house, the motto is "It says 'best before' not 'poisonous after' "

sarahg1969

I once had a delivery that arrived (late) at 10 past 11 at night. All of the meat had that day's date on it, with a white label stuck on each one, saying sorry for the short date. Did they think I was going to have a massive midnight feast? And did they seriously not have any meat instore that wasn't on its last day?

shaun_from_Africa

Zandoni wrote: »

They are doing it in a misleading way, they advertise with a big 3+ days sign and in smaller print mention that it includes the day of delivery.


Too many people accept this type of advertising, that's how they get away with it.

And too many people such as yourself expect everything to be handed to them on a plate without having to take any responsibility for reading up on what they are buying.

Have you actually looked at the Tesco website?
There is a nice big box with information about the product dates, and in that box there is a "learn more" tab.
Click on this and you get all of the information that is needed to enable an informed decision to be taken.

If you think that the advert is misleading, have you reported it to the ASA?

When delivered, Tesco also allow any items to be rejected and given back to the driver if the customer thinks that there is not a long enough life on them.

Zandoni

shaun_from_Africa wrote: »

And too many people such as yourself expect everything to be handed to them on a plate without having to take any responsibility for reading up on what they are buying.

Have you actually looked at the Tesco website?
There is a nice big box with information about the product dates, and in that box there is a "learn more" tab.
Click on this and you get all of the information that is needed to enable an informed decision to be taken.

If you think that the advert is misleading, have you reported it to the ASA?

When delivered, Tesco also allow any items to be rejected and given back to the driver if the customer thinks that there is not a long enough life on them.

The gigantic 3+ done it for me. That certainly gives the impression that there's at least 3 days.

yellowbelle

I had exactly the same problem yesterday. 2 items had best before 27th Feb plus other items only had 1 day left. I just go on line and message them. They refund straight away. I think that if they state a freshness time such as 4plus days than that is what they should give. I live in the middle of the country and have to rely on them. When you order something to be delivered on say Friday then you are expecting to receive a product which will be fresh for the stated time. Its not being picky - its what they advertise so should happen!

shaun_from_Africa

Zandoni wrote: »

The gigantic 3+ done it for me. That certainly gives the impression that there's at least 3 days.

So you weren't even tempted to look at the "learn more" tab to see exactly what you would have been agreeing to?