The Broker Blues Thread

ACG

We are not allowed to advise of lenders on this forum as it could be seen as leading.

We have no way of knowing you are a broker.

Are you part of a network or mortgage club? Usually they will have help desks who can help with enquiries like this.

kingstreet

As mentioned earlier by PM, Halifax is now limiting HTB - EL to a maximum loan of £150,000 and putting the rates up by 0.3% from tomorrow.

Apps in by 8pm tonight on old basis.

Senior_Paper_Monitor

..... and now Santander want me to arrange a translation of a SPANISH payslip !!!!!!!!!!

ACG

https://translate.google.co.uk/

Probably not what you are after but it might work?

Or you can use this to translate pdfs
https://translate.google.com/?tr=f&hl=en

Senior_Paper_Monitor

My Spanish is more than adequate to translate it, my 13 year old granddaughter's Spanish is more than adequate - and I would certainly have considered that a Spanish bank's internal resources would be approaching adequate to do so !!!




But no - they require "a professional translation" !!!

kingstreet

kingstreet wrote: »

We managed to get it sorted in the end.

They are accepting an application in his sole name.

Thanks.

The saga continues...

New sole application 18 July.

Told on the phone they could take the dec and ddm from the old case and transfer them.

No they can't.

Told they need permission from cardholder to use card details as she's no longer an applicant.

Obtained and emailed. Underwriter disappeared off sick 28 July. Still not back.

Valuer finally instructed 30 July. Track It not updated. Contacted them today, valuation booked for 26 August.

It will be a rainy day in hell before we use them again. I will be praying for no newbuild flat BTLs at 75%!

ACG

When your web host goes bust and decides not to pre warn anyone.

Thats been the highlight of my Saturday-today. I spent until lastnight trying to work out when it would be back up and running only to find out it wouldnt. So now had to move everything over and im without emails until sometime tomorrow.

Im more stressed not receiving emails than I am getting too many!

Mortgage_Mark_2

Ah that sucks ACG, hopefully you can get things sorted ASAP. We use a custom built system hosted online which is a double edged sword - it's almost perfect for our needs since we built it, but it's awfully slow and doesn't take much to bring down momentarily if more than a handful of us are using it at once!

ACG

Things are back up and running now - although im still struggling to get outlook to work but I can atleast send and receive which is the main thing.

The last thing I needed when I have cases come out of my ears and arranging for a kitchen to be fitted and tradesmen to come down! I think I have aged about 5 years this week.

The system works, its just the host who decided to "fix" something not tell anyone and then ignore calls/email requests. Nevermind, im sure in a week or 2 things will be back to normal. On the plus side - get to go and look at new cars next week so I will keep that in mind.

amnblog

Senior_Paper_Monitor wrote: »

My Spanish is more than adequate to translate it, my 13 year old granddaughter's Spanish is more than adequate - and I would certainly have considered that a Spanish bank's internal resources would be approaching adequate to do so !!!




But no - they require "a professional translation" !!!

When we have dealt with similar situations the lender has al list of approved translation suppliers.

I would have thought Santander would be the last lender requesting a Spanish translation.