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Problems with Browser

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I am having a weird problem with my browsers (IE11 ) on multiple PC's - my laptop and desktop !!
The problem is that when I try to open certain websites - I get a "network error" that brings up the PAGE CANNOT BE DISPLAYED with a "fix connection" button - which, when hit - scans for errors - finds none - so I then close the page - moments later, the original requested page pops up
The problem only occurs, seemingly at random and not necessarily on the same website, time after time..
As I said - it happens the same on two seperate PC's - both wireless - could it be the router ?
«13

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Might be DNS lookup.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Possibly. Or a problem with the internet connection. Or the phone line, causing drop-outs.
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 21 February 2014 at 11:18AM
    I have flushed the DNS resolver cache - which made no difference
    What is the next step ?
    I can't see any setting on my Router (Netgear) - I assume that since it started to happen on both PC's at the same time - it must be the router (or an MS update) ?
  • GunJack
    GunJack Posts: 11,829 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    are you using avast's webrep perchance? it was causing this on W7 and Vista recently...disable webrep if it's there and try again :)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    GunJack wrote: »
    are you using avast's webrep perchance? it was causing this on W7 and Vista recently...disable webrep if it's there and try again :)



    No - I am not using Webrep - I am using AVG
    My laptop is on Win 8.1 and my desktop Win 7 - both IE11 - They both are acting the same way - hence my assumption that it is the router !!
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I have checked my router and see that the DNS is set to www.DynDNS.org - with no option (I need a login and password) - could this be the problem ?
  • OGR
    OGR Posts: 157 Forumite
    edited 21 February 2014 at 6:11PM
    Easy DNS test.

    Bring up a cmd window (start, type cmd in search box and press enter) and then try to ping the web address.

    If you gave us the URL or have a working connection somewhere else get the websites IP by pinging it and type that into IE, if it is a DNS problem then it will work fine when you use the IP. For example type in 162.13.48.82 and you will end up at https://www.moneysavingexpert.com
  • S0litaire
    S0litaire Posts: 3,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Their was a reasonably big DDOS attack on a Hosting provider over the past couple of days that *might* have had an effect on the sites you were trying to visit.

    Otherwise it might be a issues with your ISP and it's DNS / service.
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
  • mbrownish
    mbrownish Posts: 43 Forumite
    edited 22 February 2014 at 12:32AM
    If you think it's the router, and aren't getting anywhere, you can always try resetting it to the factory settings and setting it up again. (Obviously make sure you have all the necessary info to hand to set it up again before doing anything.)

    Other things I would try before doing that: another browser; temporarily disable firewall and other security; connect other devices if available (eg smartphone, tablet, laptop).

    If you do think it's the DNS setup, try and put it on OpenDNS and see if that helps.
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    mbrownish wrote: »
    If you think it's the router, and aren't getting anywhere, you can always try resetting it to the factory settings and setting it up again. (Obviously make sure you have all the necessary info to hand to set it up again before doing anything.)

    Other things I would try before doing that: another browser; temporarily disable firewall and other security; connect other devices if available (eg smartphone, tablet, laptop).

    If you do think it's the DNS setup, try and put it on OpenDNS and see if that helps.


    How do I change the DNS to OpenDNS?
    I can add it in my router - but need a log in for the site (user name and password) ??
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