Refund laptop note book bought at auction

amadeuszone

Dear All, PLEASE HELP!!!! I purchased a Notebook called Evolve at an auction and when I returned home and researched it, no such name or company exists. There is no website, no phone numbers, no assistance!!! What should I do??? How can I get my money refunded??? What are my rights:mad:???
It was of course made in China and looks literally looks like a toy computer!!!

Fruit_and_Nut_Case

amadeuszone wrote: »

Dear All, PLEASE HELP!!!! I purchased a Notebook called Evolve at an auction and when I returned home and researched it, no such name or company exists. There is no website, no phone numbers, no assistance!!! What should I do??? How can I get my money refunded??? What are my rights:mad:???
It was of course made in China and looks literally looks like a toy computer!!!

Does it not do what it was claimed to do? If it's just the way it looks that you don't like, I don't think you have much hope. Was it not shown to the bidders at the auction?

amadeuszone

thanks for your response. I am not worried that it doesn't do what it is supposed to, I am worried that this product doesn't exist on the website, there is no company, no website, no helpdesk, nothing! if it goes wrong who do I call. There were so many Electrical goods on display at the auction but this was not apparent. It was then auctioned in between an IPad and then this Notebook and then another IPAD to make it seem something it wasn't.
The auction started at £40 then suddenly went to £200 and the auctioneer stopped the auction saying thats enough, we will not sell at £200 + fees we have 100 of them. How many of you want one? In hindsight, we were all taken for mugs!

gik

Ask for help on the consumer rights board below.

amadeuszone

where is the consumers rights board? I am new to this site.:(

Buzby

You are suffering from Buyers Remorse - and this is not a reason to return. No-brand products are legion and sell for much less than the well known equivalents.

Since you should have done all this checking before you purchased - this is not a reason for return, especially if it works as advertised.

Fruit_and_Nut_Case

amadeuszone wrote: »

where is the consumers rights board? I am new to this site.:(

RIGHT HERE!

amadeuszone

Dear Fruit & Nutcase,

Thank you very much for your help.

amadeuszone

Dear All, Just wanted to update you on above - Refund laptop note book bought at auction. We received an email saying we could not refund as we signed a contract. My hubbie sent an email stating that we signed a contract for a Laptop which was not what we purchased at auction. It was not as stated as sold basically, it was not described as it was sold. He requested a refund on that basis otherwise threatened legal action. Within a few hours we received an emails stating on this Occasion, we will be offered a full refund. Sunday we collected our money and returned the item.!!

Yippeee.
Thank you all for your help.

Geodark

To be honest I am still trying to see what the auction place have done wrong or how the item was mis-sold?

Enfieldian

I am still trying to understand this thread.