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Shame on you! - Premier Inn

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  • so she needed to turn up at a police station, not a hotel that was full.

    Going to Dorchester police station wouldn't have helped in this case
    Opening hours:
    Tuesday to Friday 0900-1700hrs (Closed for lunch 1300-1400hrs).
  • zagfles
    zagfles Posts: 21,502 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    so she needed to turn up at a police station, not a hotel that was full.
    Exactly what I did in a similar situation (snowed in - no room at any hotel in town). I was hoping the police would have a spare cell I could sleep in! They directed me to fire station where I slept in a spare fireman's bunk!

    This was 20 odd years ago, now it would probably be against H&S regulations or something, so I'd probably have had to freeze in my car.
  • PILES
    PILES Posts: 142 Forumite
    The OP must be on a wind up. 4/10 for effort but a bit over wrought in the prose department.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    devongina wrote: »
    Just to clarify for the nit-pickers amongst you: the whole train journey was uncertain. There was no way of knowing what was going to happen. The train could have reached Dorchester before 10pm which wouldn’t have been a problem for me. It could, the way things were going, not have reached Dorchester much before 6am, which also would not have been a problem - the Costa Coffee shop would have been opening and the buses would have started running at about this time. The train could have been terminated anywhere along the line - I could have ended up being stuck somewhere like Poole or Bournemouth. There would have been no point trying to book somewhere to stay in Dorchester if I didn’t make it there. (With hindsight, I probably should have got off the train at an earlier station at a more reasonable time of night and got myself sorted out there.)

    Why on earth, as a 'vulnerable lone female traveller', prone to emotional outbursts, would you get on the train in the first place, not knowing when or even whether you were going to reach your destination?

    As for the chainsaw story, really? You're just making things up now.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • Gra76
    Gra76 Posts: 804 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    edited 17 February 2014 at 1:30PM
    devongina wrote: »
    Although I wasn’t technically their customer last night

    That's all you had to say.

    The moment you typed this should have been the moment you decided that starting this thread really wasn't necessary as you solved your own 'issues' without needing to ask for the opinions of others in that sentence alone. You weren't a paying guest. They couldn't do anything for you. Get over it.

    Slagging off a chain of hotels just because they couldn't get you in because they were full is one of the most most bizarre things I think I've read in a while! What did you expect them to do? Turf someone out of a room for you?

    If hotels let anyone who walked in off the streets sleep in a chair in the lobby the homeless people of the UK would never have a cold night ever again.

    Shame on you for even suggesting they were in the wrong!
  • A few years ago, BoPsie went to see her father on her own. On the way back, she managed to breakdown on the A66, at about the remotest and highest point. She went to the local inn, and made sure people heard her speak to her father and the AA in no uncertain way. The AA fixed the car, and she continued her journey.

    She did this, becasue I ensured that she had the cover, AA and she knew what to do if the worst happened. The mobile phone coverage in those days was poor.

    To me, OP set about a journey with no guarantee of getting to their destination. Nor did she have the means to contact people, supposed a cheap phone. I am sorry, but, if you act like Capt. Oates, one is luck that we ...
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why on earth, as a 'vulnerable lone female traveller', prone to emotional outbursts, would you get on the train in the first place, not knowing when or even whether you were going to reach your destination?

    As for the chainsaw story, really? You're just making things up now.


    Ive given the thread a 7/10 purely for the train driver getting out of the train with chainsaw in hand to cut up a tree. Are the drivers supposed to get out of the train ?
  • zagfles wrote: »
    Exactly what I did in a similar situation (snowed in - no room at any hotel in town). I was hoping the police would have a spare cell I could sleep in! They directed me to fire station where I slept in a spare fireman's bunk!

    This was 20 odd years ago, now it would probably be against H&S regulations or something, so I'd probably have had to freeze in my car.
    Had the same thing happen a couple of years ago, ended up in Doncaster, last train home and they didnt stop at my station as there was a change to calling stations. Couldnt get in anywhere and they let me sleep in the foyer until daylight with a blanket they provided and a couple of cups of coffee during the night.
  • Where's this "damsel in distress" stuff coming from?
    Even if you ignore the fact that the OP should have organised something for herself, (and we're still in the dark about the original plans) PI couldn't have done anything.
    Imagine you're at work at 3am and had, say, 6 people come in to ask about a room. All you can really do is tell them what you know - that there are no rooms, nor in any of the other PIs, and that you can't help. They may have called around for the first couple of people, we'll never know, but someone made an excellent point about hotels calling B&Bs at stupid o'clock, and causing the poor owners to get up several times.

    I don't think PI did anything wrong. They can't do more than explain the situation, and it's hardly lack of compassion to do so.
    If I was in that situation, I'd be upset too. But not blame the hotel with whom I didn't have a reservation in the first place.
  • minimad1970
    minimad1970 Posts: 6,165 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    DCFC79 wrote: »
    Ive given the thread a 7/10 purely for the train driver getting out of the train with chainsaw in hand to cut up a tree. Are the drivers supposed to get out of the train ?

    That's my favourite bit, I was hoping it was going to turn into a scene from The Texas Chainsaw Massacre :D
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