Advice desperately needed

howyr1

Hi everyone,

I am after some advice, please see below...

I purchased a car from a dealer yesterday over the telephone, they took all of my details and then requested a £500 deposit via my debit card to secure the vehicle. (The car was £19950 and it was going to be a cash sale....

Today the sales manager telephoned me to say there was a problem. Basically someone else in their group of dealers had sold my car to someone else but they entered into a verbal contract with me for the car and took the £500 deposit out of my bank immediately. The car was a pre registered new car and I am very annoyed as I know I will not be able to get one for that price elsewhere.

The sales manager said he is going to try and sort something out but didn't think there was much they were going to be able to do. Do I have any rights regarding demanding the car be sold to me or the same type of vehicle at the same price agreed??

DUTR

Get your money back and start again, the deal was for that particular car.

cootuk

There could be a possibility of suing for loss of bargain, but probably not worth the hassle. A lot would depend on the discount offered and what they are willing to do to make things right.

hewhoisnotintheknow

money back and move on

neilmcl

There's plenty of deals to be had on new cars so take the money and look elsewhere.

howyr1

neilmcl wrote: »

There's plenty of deals to be had on new cars so take the money and look elsewhere.

Problem was the car was a Jeep Wrangler 4 door Diesel which are £30000 retail and it was a brand new, pre registered car being advertised as the cheapest in the UK at £19995, can't see me getting another one for that price..........DRAT!!

fivetide

howyr1 wrote: »

Problem was the car was a Jeep Wrangler 4 door Diesel !!

Sounds like they might have done you a favour

rds60h

The legal standing as per a deposit is ::
"When you agree to pay a deposit, it then becomes part of a legally binding contract. Such contracts give rights to, and place duties on, both you and the supplier."
The result of this accepted contract means ::
"If having accepted a deposit from you the trader fails to keep the goods and you are unable to complete the purchase, the deposit should be returned to you; however in this situation you could claim compensation from the trader, because as a result of his failure to supply you with the goods you had agreed to buy, you will have to spend more to obtain the goods elsewhere, but you would have to go to the small claims court to do this.

forgotmyname

Less than 30mpg average and £475 a year tax?

Or is it the " efficient one " 33mpg and ONLY!! £280 a year but £620 for the 1st year?

I would rather buy the petrol one. At least it wont sound like a tractor.

Unless you really want one of those. There are better cars for the money.

scotsbob

rds60h wrote: »

The legal standing as per a deposit is ::
"When you agree to pay a deposit, it then becomes part of a legally binding contract. Such contracts give rights to, and place duties on, both you and the supplier."
The result of this accepted contract means ::
"If having accepted a deposit from you the trader fails to keep the goods and you are unable to complete the purchase, the deposit should be returned to you; however in this situation you could claim compensation from the trader, because as a result of his failure to supply you with the goods you had agreed to buy, you will have to spend more to obtain the goods elsewhere, but you would have to go to the small claims court to do this.

This ^^^^^^^

You have to decide if it is worth the hassle of pursuing.

Hintza

forgotmyname wrote: »

Unless you really want one of those. There are better cars for the money.

The OP wants that car!