We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Old Mobile insurance payments
Comments
-
Hello Lee,
As i suspected, it's nothing to do directly with Vodafone. CPW are the ones that were taking the mick.... er ..direct debit, and blaming vodafone for the insurance policy. Ironically, as i have stopped the DD, i have received a letter from CPW saying they were sorry i cancelled the DD, and if i want to re instate the insurance, just let em know. they were trying to pass the buck. Thanks for your reply.0 -
Well, at least Lee could possibly help you to establish when you changed your 750i to another handset. With this you could claim the full refund from CPW from that date.0
-
Cheers Grumbler.0
-
Lee,
Thanks once again for your help in relation to CPW, they obviously knew the policy was either mis-sold or as I suspected the 3 month free trial they extended, as they have now decided they can find the phones and accounts to 2003!!, but cannot find my signed document? However, a positive outcome.. they have / are reimbursing me the full amount from 2003....result.
Much appreciated again for your work and assistance in this matter, Vodafone are lucky to have you working for them.
cheers
G0 -
Hi G,
This is great news, thanks for letting me know the outcome.
Kind regards,
Lee
Web Relations
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.8K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.4K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards