Three: One plan price hikes?

Zebrdee

Just read about possible price increases on Three's One Plan. Went into a Three shop today and got information completely different to that on Three's web site, anyone have some real details?

ZhugeEX

Zebrdee wrote: »

Just read about possible price increases on Three's One Plan. Went into a Three shop today and got information completely different to that on Three's web site, anyone have some real details?

What did you read and what were you told in store?

Zebrdee

That the 12 month One plan was to go from £15 to £20 and in store, the 1 month £18 One plan had no tethering and was the service was never throttled.

Wondering if the 321 plan would go up 33% as well?

ZhugeEX

Zebrdee wrote: »

That the 12 month One plan was to go from £15 to £20

This has been rumoured to happen from January 31st 2014.
http://forums.digitalspy.co.uk/showpost.php?p=70882288&postcount=10

Zebrdee wrote: »

and in store, the 1 month £18 One plan had no tethering and was the service was never throttled.

Wondering if the 321 plan would go up 33% as well?

This is incorrect. Three allow tethering on all One Plan Sim Only's, 1 month or 12 months. It's obvious they were trying to get you to commit for 12 months rather than 1 month.

_All_You_Can_Eat_T&C wrote:

Tethering is included in (i) The One Plan; (ii) the One Plan SIM only; or (iii) By purchasing an Ultimate Internet Plan with the Tethering Add on.

_Three_Tethering_T&C wrote:

You can tether on all our One Plan tariffs including our one month rolling SIM plan.

The service is not throttled, it is traffic managed at peak times using Three's Traffic Sense.

_Three_TrafficSense_T&C wrote:

TrafficSense™ is designed to give you the best possible mobile internet experience by:

• improving the consistency and quality of your experience in parts of our network where a lot of people are already using it at once
• preventing our network from slowing down as more people join us.

We don’t constrain the amount of data you can use (subject to your data allowances, of course). But, for example, between 3pm and 12 midnight, we dedicate a certain amount of bandwidth to file sharing and to tethering, so that all other types of traffic can make the most of the rest of it.

321 will not increase. otherwise it'll be called 3.99,2.66,1.33

Zebrdee

Thanks, I knew the throttling was wrong but couldn't remember the correct wording. Don't companies realise that trust counts when taking on new business? It's like you have to record everything they say, to be used later when disagreements start.

ZhugeEX

Zebrdee wrote: »

It's like you have to record everything they say, to be used later when disagreements start.

Unfortunately I'm one of the people that always does this. The last time I did it was when I upgraded with Talk Talk last year. Recorded the entire call, got them to send out a letter and even rang back later all just to confirm that everything I was told was correct and that my new deal would be exactly how it was sold to me.

ZhugeEX

What is the inevitable?

DUTR

ZhugeEX wrote: »

What is the inevitable?

That the monthly tariff will increase at some point before the minimum term agreement expires.

ZhugeEX

DUTR wrote: »

That the monthly tariff will increase at some point before the minimum term agreement expires.

But Three have committed against this...?
http://blog.three.co.uk/2014/01/24/great-news-for-consumers-our-position-on-ofcoms-announcement-about-mid-contract-price-rises/

Also we are talking new tariffs for new customers rather than a price increase for existing customers. If Three were to raise prices mid contract then we could cancel them.

DUTR

ZhugeEX wrote: »

But Three have committed against this...?
http://blog.three.co.uk/2014/01/24/great-news-for-consumers-our-position-on-ofcoms-announcement-about-mid-contract-price-rises/

Also we are talking new tariffs for new customers rather than a price increase for existing customers. If Three were to raise prices mid contract then we could cancel them.

I don't know how many readers watch the BBC breakfast programme, they had Paul Lewis on there discussing the topic, the networks aren't stupid, basically as long as it is there in the contract there is no getting out, all it means is that in future subscribers will be made more aware by way of the notice being stated less in the small print, but those hoping to get that shiny handset without going the full term will be dissapointed.

ZhugeEX

DUTR wrote: »

I don't know how many readers watch the BBC breakfast programme, they had Paul Lewis on there discussing the topic, the networks aren't stupid, basically as long as it is there in the contract there is no getting out, all it means is that in future subscribers will be made more aware by way of the notice being stated less in the small print, but those hoping to get that shiny handset without going the full term will be dissapointed.

I don't see why you wouldn't be able to cancel if networks raised prices mid contract.

Apart from O2 ofc.