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Three: One plan price hikes?

2

Comments

  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ZhugeEX wrote: »
    I don't see why you wouldn't be able to cancel if networks raised prices mid contract.

    Apart from O2 ofc.

    because it is there in the T&Cs you don't have to look back very far to see Orange, T-mobile, O2 and Vodafone have done so in the past, lot's whine but they are still with their chosen provider, and those that have jumped ship, have often just jumped from the pan into the fire.
  • ZhugeEX
    ZhugeEX Posts: 1,163 Forumite
    Right... but ofcom clarified that consumers would be free to leave any contract if this happened mid way through. That's why three have comitted to not increase prices, and why o2 have launched new t&c which force the customer to sign up to a flexible price contract which increases by rpi every year.
  • Its also being reported over on digital spy ( not exactly the best source of info) that Three will be introducing data caps for users who tether
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ZhugeEX wrote: »
    Right... but ofcom clarified that consumers would be free to leave any contract if this happened mid way through. That's why three have comitted to not increase prices, and why o2 have launched new t&c which force the customer to sign up to a flexible price contract which increases by rpi every year.

    I may have got you confused with another regular , where did ofcom suggest that?
  • ZhugeEX
    ZhugeEX Posts: 1,163 Forumite
    edited 27 January 2014 at 9:46PM
    DUTR wrote: »
    I may have got you confused with another regular , where did ofcom suggest that?

    http://www.mobiletoday.co.uk/News/27904/Ofcom_ruling_on_mid-contract_price_rises_comes_into_effect_tomorrow.aspx

    Here ya go.

    Basically anyone who signs up after 23rd of Jan will be allowed to leave their contract penalty free if the network decides to increase the price during the contract term.

    O2 have got around this change by writing in a RPI increase every year as something you have to agree to before taking the contract. Basically they're selling a flexible price contract, forcing you to sign, then handing over the phone/sim.
    Richard_T_ wrote: »
    Its also being reported over on digital spy ( not exactly the best source of info) that Three will be introducing data caps for users who tether

    There will be new price plans.
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ZhugeEX wrote: »
    http://www.mobiletoday.co.uk/News/27904/Ofcom_ruling_on_mid-contract_price_rises_comes_into_effect_tomorrow.aspx

    Here ya go.

    Basically anyone who signs up after 23rd of Jan will be allowed to leave their contract penalty free if the network decides to increase the price during the contract term.

    O2 have got around this change by writing in a RPI increase every year as something you have to agree to before taking the contract. Basically they're selling a flexible price contract, forcing you to sign, then handing over the phone/sim.

    Considering it is only the 27th today, then I fear few will be succesful, having read the article, there is nothing new there that many of you seasoned visitors were not already aware of, it would seem that most of you are just taking from the announcment what you want to hear rather than the actual facts, I already mentioned in another posting that there was an O2 spokesman on the BBC quite blaze about the announcement, if it's there in the contract, then there is no get out :eek:
    Three reacted positively when the ruling was initially announced in October, which remains the operator's stance. A Three spokesperson told Mobile: 'We back it. It brings consumers clarity around bills and encourages fairer pricing and competition.'
    A Vodafone spokesperson said: 'We will respect Ofcom’s guidance on mid-contract price rises. We will continue to notify customers of increases to out-of-bundle call prices a month in advance, with significant variations also potentially allowing a customer to leave their agreement.'
    When the announcement was made in October EE and O2 said they were considering the findings of the document.
    An O2 spokesperson told Mobile: 'Ofcom's Updated Guidance clarifies that consumers will be free to enter a contract which includes a price change each year in line with a measure of inflation like RPI - provided the relevant price term is clear and prominent so that the customer clearly agrees to this at the outset. Where this is the case a customer will not be able to end the contract when a price change is applied. Inflation has an impact on our costs and this clarification will help us to continue to invest in our network and the services that matter to our customers while still offering great value for money.'
    - See more at: http://www.mobiletoday.co.uk/News/27904/Ofcom_ruling_on_mid-contract_price_rises_comes_into_effect_tomorrow.aspx#sthash.JGH7Q4Y6.dpuf
    Three reacted positively when the ruling was initially announced in October, which remains the operator's stance. A Three spokesperson told Mobile: 'We back it. It brings consumers clarity around bills and encourages fairer pricing and competition.'
    A Vodafone spokesperson said: 'We will respect Ofcom’s guidance on mid-contract price rises. We will continue to notify customers of increases to out-of-bundle call prices a month in advance, with significant variations also potentially allowing a customer to leave their agreement.'
    When the announcement was made in October EE and O2 said they were considering the findings of the document.
    An O2 spokesperson told Mobile: 'Ofcom's Updated Guidance clarifies that consumers will be free to enter a contract which includes a price change each year in line with a measure of inflation like RPI - provided the relevant price term is clear and prominent so that the customer clearly agrees to this at the outset. Where this is the case a customer will not be able to end the contract when a price change is applied. Inflation has an impact on our costs and this clarification will help us to continue to invest in our network and the services that matter to our customers while still offering great value for money.'
    - See more at: http://www.mobiletoday.co.uk/News/27904/Ofcom_ruling_on_mid-contract_price_rises_comes_into_effect_tomorrow.aspx#sthash.JGH7Q4Y6.dpuf
  • im-lost
    im-lost Posts: 1,927 Forumite
    It looks as though three will be introducing a fee for LTE data at some point too.

    Upgraded to the three one plan the other day, after a 2 year contract, cuts my bill by a tenner a month.

    But on the letter setting out the contact allowances it goes

    Package allowance etc

    You also have

    International calling FREE
    Premium rate FREE
    Top shelf FREE
    International roaming FREE
    LTE data £0.00 a month

    Which to me would suggest a charge for it will be incoming shortly
  • Zebrdee
    Zebrdee Posts: 225 Forumite
    Wasn't there a comment about how 3 would make competitive tariffs until they reach a certain number of customers? I don't like the way this is going.
  • ZhugeEX
    ZhugeEX Posts: 1,163 Forumite
    Zebrdee wrote: »
    Wasn't there a comment about how 3 would make competitive tariffs until they reach a certain number of customers? I don't like the way this is going.

    Just wait till March. Then make a decision. Nothing is changing till then. (apart from sim only pricing)
  • System
    System Posts: 178,377 Community Admin
    10,000 Posts Photogenic Name Dropper
    They are still the smallest operator by a large margin. The only way I see that changing is if they take over O2 as industry analysts have suggested.
    Zebrdee wrote: »
    Wasn't there a comment about how 3 would make competitive tariffs until they reach a certain number of customers? I don't like the way this is going.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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