Jet2 Split Us Up After Paying For Seat Allocation

duchy

I do wonder why you'd post before ringing them. The time you've spent trawling various fora is time other people could be booking the last four seats together.

If your children are especially nervous of flying (something very unusual unless they are picking it up from nervous adults) it may be worth talking to your GP.

Pollycat

I'm not sure about Jet2 but a lot of airlines deem seats across the aisle e.g. C1 & D1 in Wealdroam's post as 'seats together'.

They also deem seats immediately behind each other e.g. C1 & D1 as 'seats together'.

Seems a bit odd to me but that's what some airlines do.

However, as you say the seating plan shows most of the seats are empty I can't see the logic behind Jet2 giving you these seats.

Hope you get it sorted.

opinions4u

If the kids are especially nervous of flying go to Skegness!

trinity_enigma

opinions4u wrote: »

If the kids are especially nervous of flying go to Skegness!

Don't wish that on anyone- it's just plain mean!

jackieblack

Pollycat wrote: »

I'm not sure about Jet2 but a lot of airlines deem seats across the aisle e.g. C1 & D1 in Wealdroam's post as 'seats together'.

They also deem seats immediately behind each other e.g. C1 & D1 as 'seats together'.

Seems a bit odd to me but that's what some airlines do.

Airlines are acting in accordance with CAA guidelines:

The seating of children close by their parents or guardians should be the aim of airline seat allocation procedures for family groups and large parties of children.

Young children and infants who are accompanied by adults, should ideally be seated in the same seat row as the adult. Children and accompanying adults should not be separated by more than one aisle. Where this is not possible, children should be separated by no more than one seat row from accompanying adults. This is because the speed of an emergency evacuation may be affected by adults trying to reach their children.

Whenever a number of infants and children are travelling together the airline should make every effort to ensure that they can be readily supervised by the responsible accompanying adults.

SambaRamba

I spoke to Jet2 this morning when the lines reopened and they have allocated new seats.

They were automatically generated aisle seats like Wealdrome explained.

Thanks for the replies, quite funny some of them.

Pollycat

I was posting generally about what some airlines deem 'seated together' (which some people are very surprised to find out), not specifically about seating parents travelling with children.

jackieblack wrote: »

Airlines are acting in accordance with CAA guidelines:

The seating of children close by their parents or guardians should be the aim of airline seat allocation procedures for family groups and large parties of children.

Young children and infants who are accompanied by adults, should ideally be seated in the same seat row as the adult. Children and accompanying adults should not be separated by more than one aisle. Where this is not possible, children should be separated by no more than one seat row from accompanying adults. This is because the speed of an emergency evacuation may be affected by adults trying to reach their children.

Whenever a number of infants and children are travelling together the airline should make every effort to ensure that they can be readily supervised by the responsible accompanying adults.

With reference to the part you 'bolded' - and bearing in mind the OP said this:

SambaRamba wrote: »

They have put each of us on an end seat either side of the aisle, one pair behind the other.

each child would be seated (across the aisle) from a parent i.e. in the same seat row.

Each child would be separated from each parent by one aisle.
Your extract says "not separated by more than one aisle'.

I'm not sure what point you were making in response to my post which you quoted.

Even sitting as the OP said, the airline is acting within CAA guidelines.

OP
glad you got your seats sorted out.

jackieblack

Pollycat wrote: »

I was posting generally about what some airlines deem 'seated together' (which some people are very surprised to find out), not specifically about seating parents travelling with children.

With reference to the part you 'bolded' - and bearing in mind the OP said this:

each child would be seated (across the aisle) from a parent i.e. in the same seat row.

Each child would be separated from each parent by one aisle.
Your extract says "not separated by more than one aisle'.

I'm not sure what point you were making in response to my post which you quoted.

Even sitting as the OP said, the airline is acting within CAA guidelines.

OP
glad you got your seats sorted out.

I was only pointing out , regarding your comment

Pollycat wrote: »

I'm not sure about Jet2 but a lot of airlines deem seats across the aisle e.g. C1 & D1 in Wealdroam's post as 'seats together'.

They also deem seats immediately behind each other e.g. C1 & D1 as 'seats together'.

Seems a bit odd to me but that's what some airlines do.

that the reason airlines do this is because of the CAA guidelines.(I expect it also seems a bit odd to alot of other people, including me - except the CAA seemingly!)

And that although the OP wasn't happy about the seating arrangement they were originally given, it did fall within CAA guidelines.

Glad OP managed to get them changed to something she was happy with but, had they not been able to, the airline wasn't in breach of CAA rules.