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Comments
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Hi mistywoo and Is it worth it,
Thanks for making me aware of this and for following the advice provided by grumbler and Silk.
I've received your email and so rest assured that I'll get back to you as soon as possible.
Kind regards,
Lee
Web Relations
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Thanks Lee
Quick update.
Have had a phone call from head office this afternoon by a very nice lady there, she could see the problems straight away and could also see that I did not owe any money at all, she was very apologetic and said that the phones should not have been disconnected and have reconnected the phones, just a shame the staff on live chat and the phones are not capable at sorting the problems out.
Thanks for your advice guys and thanks to Lee for going to have a look at it for me.0 -
Hi mistywoo,
Thanks for the update.
It's good to see that things have now been resolved for you.
Kind regards,
Lee
Web Relations
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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